Senior MRI Field Service Engineer (On-Call)

Scorpion Therapeutics; Tennessee; On-site; USD 90,000 - 130,000; Full time

Job summary

Senior Field Service Engineer for MRI equipment maintenance and repair in hospital settings. Focus on preventative maintenance, troubleshooting, repairs, and installations of complex MRI systems.

Role includes leading installations, managing customer relationships, addressing escalations, and driving customer satisfaction while adhering to hospital protocols and regulatory requirements.

Qualifications

• Associate degree or military experience with 4+ years of relevant technical experience, or a high school diploma with 6+ years of relevant work.

Responsibilities

• Lead MRI equipment installations and onboarding at customer sites.
• Manage customer relationships, address escalations, and drive service excellence to ensure satisfaction.

Skills

MRI troubleshooting

Preventative maintenance

Equipment installation

Education

Associate degree or military experience

High school diploma + 6 years experience

Tools

Web applications

Microsoft tools

Job description

Senior Field Service Engineer for MRI equipment maintenance and repair in hospital settings. Focus on preventative maintenance, troubleshooting, repairs, and installations of complex MRI systems.

Role includes leading installations, managing customer relationships, addressing escalations, and driving customer satisfaction while adhering to hospital protocols and regulatory requirements.