Senior Motorcycle Quality Analyst & Diagnostics

Harley-Davidson, Inc.; York (York County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Annual bonus programs

Health insurance

401k program

Onsite fitness centers

Employee stores

Employee discounts on products and ass

Job summary

Harley-Davidson, Inc. in York, PA is seeking a Product Quality Analyst to perform comprehensive quality audits, diagnostics, and evaluations across current and future motorcycle models.

You will act as a technical resource for internal teams and drive improvements that enhance customer experience. Collaborating with Engineering, Manufacturing, Product Development, Supplier Quality, Dealer Technical Support, and Leadership, you will document findings, mentor teammates, and ensure clear

Qualifications

• High school diploma or equivalent required.
• Post-secondary program in motorcycle diagnostics/repair preferred.
• Valid motorcycle operator's license required.
• Experience with diagnostic tools and documentation systems is expected.

Responsibilities

• Conduct dynamic vehicle evaluations on test tracks and roads to assess performance and customer experience.
• Perform detailed inspections of motorcycles to verify quality against standards and specs.
• Execute advanced diagnostics on mechanical, electrical, and software systems to identify root causes.
• Serve as primary escalation point for complex product, diagnostic, and service issues.
• Develop and present audit findings and quality reports to engineering, manufacturing, and leadership.
• Collaborate across departments to implement corrective actions that improve quality and reliability.
• Participate in future model builds and launch activities, providing customer-voice feedback.

Skills

Communication skills

Motorcycle diagnostics

Root cause analysis

Team collaboration

Education

High School Diploma

Post-secondary program in motorcycle diagnostics

Motorcycle operator's license

Tools

Diagnostic equipment

Microsoft Office

Job description

Harley-Davidson, Inc. in York, PA is seeking a Product Quality Analyst to perform comprehensive quality audits, diagnostics, and evaluations across current and future motorcycle models.

You will act as a technical resource for internal teams and drive improvements that enhance customer experience. Collaborating with Engineering, Manufacturing, Product Development, Supplier Quality, Dealer Technical Support, and Leadership, you will document findings, mentor teammates, and ensure clear