Manager, Supplier Quality

Harley-Davidson Motor Company

York (York County)

On-site

USD 115,000 - 172,000

Full time

11 days ago

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Benefits offered by this job

Annual bonus
Health insurance
401k program
Onsite fitness centers
Employee stores

Job summary

Harley-Davidson Motor Company is seeking a Supplier Quality Manager to lead SQE teams across York and Pilgrim Road facilities, ensuring suppliers deliver conforming products and driving quality improvements. You will manage supplier issue resolution, containment, CAPA, and cost of quality reductions, working with cross-functional teams to support launches and production continuity.

The role requires 7+ years in supplier/ manufacturing quality with leadership experience; a Bachelor's degree is

Qualifications

  • 7+ years in Supplier Quality, Manufacturing Quality, Operations Quality, or related fields.
  • 3+ years of leadership experience
  • Strong understanding of manufacturing processes including machining, casting, stamping, welding, plastics, coatings, electronics, and assembly
  • Proven ability to lead cross-functional teams and drive quality improvements
  • Experience resolving production quality issues using data-driven decision making

Responsibilities

  • Lead supplier quality performance across production and launch activities through KPI management, supplier scorecards, and escalation processes.
  • Drive improvements in Supplier PPM, FPY, Repairs Per Hundred (RPH), launch quality, and overall supplier performance.
  • Develop and execute supplier improvement plans to address quality, delivery, and manufacturing risks.
  • Lead resolution of supplier-related production quality issues impacting manufacturing operations.
  • Drive containment, root cause identification, corrective actions, and verification of effectiveness.
  • Partner with Product Development, Manufacturing, and Supplier Development Quality teams to ensure successful product launches and stable production.
  • Support supplier readiness activities and drive rapid resolution of launch-related quality concerns.
  • Lead supplier quality system, process, and manufacturing audits.
  • Drive supplier compliance to Harley-Davidson quality requirements, PPAP submissions, and production control expectations.
  • Escalate supplier risks through defined governance processes.
  • Apply technical expertise in manufacturing processes to support supplier performance and issue resolution.
  • Utilize quality data and trends to proactively identify and mitigate production risks.
  • Drive reduction of supplier-related cost of quality through issue prevention, recovery activities, and continuous improvement initiatives.
  • Lead supplier accountability for warranty, non-conforming material, and production disruption costs.

Skills

Leadership
Quality management
Data analysis
Cross-functional
PPAP
KPI management
Root cause analysis

Education

Bachelor's Degree
High School Diploma

Tools

Job description

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Full Time

In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?

The Harley-Davidson Motor Company Vehicle Operations facility in York is our final assembly plant. Employees at York also perform a variety of manufacturing operations, including fabrication, welding, polishing and painting and produce a wide range of current and replacement parts for all models. Join our team as a Manager, Supplier Quality.

Job Summary

The Harley-Davidson Motor Company is shaping the next generation of legendary motorcycles and rider experiences. Quality is foundational in everything we do. We are seeking a proven quality leader to drive supplier quality excellence across our U.S. manufacturing operations.The Supplier Quality Manager is responsible for leading Supplier Quality Engineering (SQE) teams, overseeing the Supplier Quality Technician (SQT) and NCM processing teams, supplier issue management, and supplier performance activities supporting the York (YVO) and Pilgrim Road (PTO) manufacturing facilities. This role serves as the primary quality interface between Harley-Davidson and the supply base for current production, launch support, supplier performance improvement, and quality spill prevention.

The position is accountable for ensuring supplier manufacturing processes consistently deliver conforming products while driving improvements in supplier quality performance, launch execution, containment effectiveness, corrective action closure, and cost of quality reduction. The Supplier Quality Manager leads supplier escalations, production issue resolution, warranty containment activities, and supplier recovery efforts to protect manufacturing operations and customer satisfaction.

This role works closely with Manufacturing Quality, Supplier Development Quality, Engineering, Supply Chain, Purchasing, Service, Operations, and Harley-Davidson suppliers worldwide to ensure production continuity and world-class quality performance.

Job Responsibilities
  • Lead supplier quality performance across production and launch activities through KPI management, supplier scorecards, and escalation processes.
  • Drive improvements in Supplier PPM, FPY, Repairs Per Hundred (RPH), launch quality, and overall supplier performance.
  • Develop and execute supplier improvement plans to address quality, delivery, and manufacturing risks.
  • Lead resolution of supplier-related production quality issues impacting manufacturing operations.
  • Drive containment, root cause identification, corrective actions, and verification of effectiveness.
  • Partner with Product Development, Manufacturing, and Supplier Development Quality teams to ensure successful product launches and stable production.
  • Support supplier readiness activities and drive rapid resolution of launch-related quality concerns.
  • Lead supplier quality system, process, and manufacturing audits.
  • Drive supplier compliance to Harley-Davidson quality requirements, PPAP submissions, and production control expectations.
  • Escalate supplier risks through defined governance processes.
  • Apply technical expertise in manufacturing processes to support supplier performance and issue resolution.
  • Utilize quality data and trends to proactively identify and mitigate production risks.
  • Drive reduction of supplier-related cost of quality through issue prevention, recovery activities, and continuous improvement initiatives.
  • Lead supplier accountability for warranty, non-conforming material, and production disruption costs.
Education Requirements

High School Diploma or Equivalent Required

Education Specifications

Bachelor's Degree preferred in Engineering, Manufacturing, Quality, Supply Chain, or related technical discipline.

Experience Requirements

This position typically requires a minimum of 7+ years of experience in Supplier Quality, Manufacturing Quality, Operations Quality, Manufacturing Engineering, or related technical fields. In addition, the successful candidate will have demonstrated the following:

  • 3+ years of leadership experience leading technical or quality teams
  • Strong understanding of manufacturing processes including machining, casting, stamping, welding, plastics, coatings, electronics, and assembly
  • Proven ability to lead cross-functional teams and drive measurable quality improvements
  • Experience resolving production quality issues through structured problem solving and data-driven decision making
  • Strong analytical, leadership, communication, and interpersonal skills
  • Experience utilizing quality metrics and operational performance data to drive improvements

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more.We welcome everybody to join our family and be united no matter who you are or where you come from.Learn more about Harley-Davidson here .

Applicants must be currently authorized to work in the United States.

Direct Reports: Yes
Travel Required: 10 - 25%
Pay Range:$114,500 - $171,900

Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer
Relocation: This position is eligible for domestic relocation assistance (within posted country)


Job Segment: Supply Chain Manager, Supply Chain, Quality Manager, Facilities, Product Development, Operations, Quality, Research

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