Senior Mortgage Product Manager (Encompass)

300 Raymond James Bank; Saint Petersburg (FL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Benefits package

Parental leave

Paid time off

Job summary

Raymond James in Saint Petersburg, FL is seeking a senior product manager for mortgage banking origination. You will define product strategy, oversee pricing, and lead cross-functional initiatives that enhance client and advisor experiences while improving efficiency and cost performance.

You will partner with Mortgage Banking leadership and IT to translate business goals into actionable roadmaps and ensure successful delivery across the product life cycle. Hybrid work arrangement offered.

Qualifications

• Bachelor's degree in business or related field.
• 6–10 years of general experience; 3–6 years in management roles.
• Strong knowledge of mortgage origination, pricing, and operations.

Responsibilities

• Define line of business product strategy and long-term product plans.
• Lead cross-functional implementation and execution of technology and process improvements.
• Manage product life cycle from development to delivery and performance.

Skills

Mortgage banking

Product management

Cross-functional leadership

Data analysis

IT collaboration

Education

Bachelor’s: Business Administration

Bachelor’s: Finance

Bachelor’s: Management Information Systems

Job description

Job Description Summary

Job Description Summary Under limited supervision, uses extensive knowledge and skills obtained through education and experience to identify and implement opportunities for assigned products including product enhancements, and process improvements with potential for improved client/advisor service, increased operational quality, efficiency, and cost savings. Serves as a subject matter expert on mortgage banking origination, pricing, technology, operations, and general business practices. Operates as a senior individual contributor responsible for product development, implementation, and ongoing product management. Leads complex cross-functional projects and initiatives with significant scope and impact through influence, subject matter expertise, and stakeholder alignment. Works on assignments that are broad and complex in nature requiring originality, judgment, and ingenuity with latitude for unreviewed actions or decisions. Works closely with Mortgage Banking leadership to translate business strategy and priorities into product plans, priorities, and execution roadmaps, ensuring product enhancements address key opportunities and deficiencies. Partners with business development teams to create strategies for product positioning and education. End results are evaluated for achieving goals and objectives.

Job Description Essential Duties and Responsibilities

Job Description Essential Duties and Responsibilities Analyzes market, client, advisor, operational, and business needs to define line of business product strategy, product offerings, product positioning, and short- and long-term product plans. Serves as a general subject matter expert on Mortgage banking origination, pricing, operations, and general business practices. Collaborates with project teams to represent the product Leads cross-functional implementation and execution of technology, new products, product enhancements, and process improvements; establishes clear objectives, dependencies, timelines, decision points, and expected outcomes. Leads updates to procedures, policies, and governance documentation. Coordinates and governs forms, application, and legal agreement enhancements. Serves as liaison between Private Client Banking Training and Sales Support on training for new technology, product, and process enhancements. Leads on-field communication with Sales Support to support product enhancements and launches. Takes responsibility for all aspects of the life cycle of assigned products, including product development, implementation, positioning, distribution, servicing, ongoing maintenance, and performance, to ensure seamless delivery and alignment with business strategy. Collaborates with IT and other partners on the assessment, business requirements, testing, and implementation of IT systems and software that support business strategy, process improvements, broker- dealer integration and risk management. Stays abreast of market, industry, regulatory, client, and competitive trends; independently evaluates product performance and identifies opportunities to improve products and business processes based on data and feedback from the field. Probes and evaluates complex product, organizational, process, and systems issues; develops reports of findings, alternatives, recommendations, and business cases to support product and project decisions. Develops business cases and success metrics for product enhancements and strategic initiatives, ensuring measurable business outcomes. Identifies and manages product-related risks, dependencies, regulatory considerations, and implementation constraints. Provides regular reporting and recommendations to Mortgage Banking leadership regarding product performance, roadmap priorities, and strategic opportunities. Evaluates and develops business cases supporting product and process improvements. Develops and maintains relationships across business units, inclusive of PCG, and communicates product strategies, decisions, and implementation actions in a clear and tailored manner to support the strategic direction of mortgage banking and the broader organization. Leads resolution of complex advisor and client issues related to mortgage products. Maintains currency on mortgage banking industry changes, trends, process improvement techniques, methodologies and practices. Performs other duties and responsibilities as assigned.

Education

Bachelor’s: Business Administration, Bachelor’s: Finance, Bachelor’s: Management Information Systems

Work Experience

General Experience - 6 to 10 years, Manager Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.

Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.