Senior Mortgage Loan Processor — Hybrid (2 days/wk)

KeyBank; Brooklyn (OH); Hybrid; USD 66,133,000 - 99,201,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

KeyBank is seeking a Mortgage Senior Loan Processor to ensure accurate, timely processing in compliance with regulations. You will coordinate with Loan Officers, Underwriters, and clients, review documentation, maintain the pipeline, and mentor junior processors.

The role requires strong regulatory knowledge, attention to detail, and excellent communication. Hybrid in-office schedule with flexibility for overtime and varied hours is expected.

Qualifications

• High School Diploma or equivalent experience (required).
• 5+ years residential mortgage processing experience on agency products (preferred).
• 1+ years purchase processing experience (preferred).
• Proficiency in MS Windows and Office (Word, Excel, etc.).
• Knowledge of RESPA and general mortgage/consumer lending regulations.

Responsibilities

• Review all loan applications for accuracy, completeness, and compliance.
• Monitor and maintain an application pipeline.
• Receive and review client documentation related to income, assets, and credit.
• Submit completed files via the loan origination system to underwriting.
• Communicate with Loan Officers, clients, service providers, and partners to gather and clear underwriting conditions.
• Provide exceptional service to internal and external customers.
• Order and verify third-party documentation and vendor invoices.
• Obtain property surveys, flood certificates, title commitments, and payoff information.
• Maintain up-to-date knowledge of compliance standards and regulations.
• Mentor and guide less experienced Mortgage Loan Processors.
• Review hazard insurance for coverage and carrier rating.
• Review title work for liens, entity issues, and seasoning requirements.
• Review flood certificates for flood status.
• Flexibility to work varying hours and overtime as needed.

Skills

MS Windows & Office

RESPS knowledge

Mortgage processing workflow

Math & analytics

Documentation review

Communication

Prioritization & deadlines

Attention to detail

Team collaboration

Customer service

Red-flag escalation

Education

High School Diploma or equivalent experience

Tools

MS Windows

Microsoft Excel

Job description

KeyBank is seeking a Mortgage Senior Loan Processor to ensure accurate, timely processing in compliance with regulations. You will coordinate with Loan Officers, Underwriters, and clients, review documentation, maintain the pipeline, and mentor junior processors.

The role requires strong regulatory knowledge, attention to detail, and excellent communication. Hybrid in-office schedule with flexibility for overtime and varied hours is expected.