Senior Mortgage Loan Processor 1

Self-Help Services Corp; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Self-Help Services Corp in Greenville, South Carolina, is looking for a Loan Processor to manage loan files and ensure compliance with federal and state regulations. You will analyze borrower information and prepare files for underwriting while maintaining a strong attention to detail.

The ideal candidate will have a bachelor’s degree or equivalent experience and a commitment to creating economic opportunities for underserved communities. Experience with FHA underwriting is preferred, along with strong mathematical and analytical skills.

Join us in making a difference in the community!

Qualifications

• Bachelor’s degree or 3 years’ related experience required.
• 3 years of experience with FHA underwriting preferred.
• Ability to analyze financial data independently.

Responsibilities

• Prepare loan files for underwriting and quality control.
• Analyze borrower information and ensure compliance.
• Review and analyze property appraisals for collateral issues.

Skills

Attention to detail

Mathematical skills

Team collaboration

Spanish fluency

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Encompass

Job description

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers. At the core of what Self‑Help does is a drive to create and protect ownership and economic opportunity.

We are committed to economic justice: ensuring all communities have the infrastructure they need to thrive—from high‑quality schools to grocery stores providing fresh foods—and supporting opportunity at the neighborhood level regardless of demographics, income, or wealth.

Since our founding we continually seek new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand policy changes that address unjust laws.

What You’ll Do

• Responsible for setting conditions for processing and analyzing loan files, preparing files for final underwriting, and conducting quality control.
• Calculating and analyzing borrower information including income, loan documentation, disclosures and borrower documentation, providing direction and oversight for collection of data from the applicant process.
• Reviewing paperwork for loans, setting conditions for processing and analyzing loan files, and preparing files for underwriting and QC.
• Verifying borrower information and conducting analysis and QC of loan files, ensuring the file meets program guidelines and all federal and state compliance requirements.
• Requesting additional information when needed.
• Tracking loan actions in the mortgage loan system and all deadlines and compliance alerts.
• Reviewing and analyzing property appraisals; identifying collateral issues and initiating potential remedies.
• Working with borrowers and loan officers to obtain needed info to complete the file, if needed.
• Troubleshooting complex documentation issues.
• Reviewing applications for completeness, identifying open issues and requiring documentation, and preparing files for underwriting.
• Analyzing complete borrower information, identifying when additional information may be required and discussing any concerns with the Underwriter.
• Collecting and reviewing data from clients for loan application and verifying borrower information as noted in the application.
• Ordering and reviewing borrower verifications including employment, credit, mortgage, and payoffs.
• Monitoring deadlines for loans and tracking activity with processors to ensure deadlines are met.
• Actively participating in team projects, as assigned.
• Reviewing files for QC and preparing disclosures and compliance documents including Loan Estimates and redisclosures.
• Training and supervising other staff on disclosures.

What You’ll Need

• A bachelor’s degree or at least 3 years’ related experience; or an equivalent combination of education and experience plus 3 years mortgage related experience.
• 3 years of experience with FHA underwriting or FHA processing, preferred.
• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
• Preference for working in organizations that prioritize teamwork and collaboration.
• Strong attention to detail.
• Advanced ability to effectively plan, organize and prioritize work.
• Ability to effectively present information and respond to questions from groups and/or individuals, and to resolve borrowers' concerns.
• Ability to develop good relationships with borrowers and vendors; able to resolve borrower/vendor concerns.
• Strong mathematical skills, including the ability to handle complex calculations.
• Ability to analyze financial and loan data independently.
• Deep knowledge of mortgage lending process, requirements, and compliance requirements.
• Strong technical aptitude including the ability to quickly learn new systems and proficiency with Microsoft Word, Excel, PowerPoint, and PDFs.
• Strong knowledge and advanced ability to navigate mortgage loan system (Encompass).
• Spanish fluency is a plus.
• Ability and willingness to work beyond normal work hours, as needed.
• Ability to demonstrate Self‑Help’s core values:
  • Mission Before Self
  • Service With Excellence
  • Embracing & Promoting Change
  • Results Not Credit
  • Diversity as a Strength
  • Financial Sustainability for Mission Impact

Self-Help is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Self-Help provides equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, please request the appropriate accommodation by emailing: applicationassistance@self‑help.org.