Senior Mortgage Loan Processor I

Self-Help Credit Union; Charlotte (NC); On-site; USD 75,000 - 105,000; Full time

Job summary

Self-Help Credit Union seeks a Sr. Mortgage Loan Processor to join our team in Durham, NC or Modesto, CA or Charlotte, NC. This role focuses on mortgage processing, analysis, and ensuring all disclosures and compliance requirements are met.

You will work closely with borrowers, loan officers, and underwriters to deliver accurate loan files. Ideal candidates have a bachelor’s degree or 3 years related experience, strong attention to detail, and a commitment to serving historically underserved

Qualifications

• Bachelor’s degree or 3 years related experience.
• Strong commitment to serving underserved communities.
• Attention to detail and teamwork.
• Strong math and data analysis skills.

Responsibilities

• Reviewing loan applications and documents for completeness and accuracy.
• Analyzing borrower information and verifying data for underwriting.
• Tracking loan actions and deadlines in the mortgage loan system.
• Reviewing property appraisals and identifying collateral issues.
• Collaborating with borrowers and loan officers to obtain needed information.

Skills

Mortgage underwriting

Data analysis

Attention to detail

Communication

Teamwork

Education

Bachelor’s degree or 3 years related experience

Tools

Encompass

Microsoft Excel

PowerPoint

Job description

WHO We Are:

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.

Job Description

WHO We Are:

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.

We are seeking a Sr. Mortgage Loan Processor to join our team in Durham, NC or Modesto, CA or Charlotte, NC!

WHAT You'll Do

MORTGAGE PROCESSING & ANALYSIS

Responsibilities

• Calculating and analyzing borrower information including income, loan documentation, disclosures and borrower documentation, Provides direction and oversite for collection of data from applicant process.
• Reviewing paperwork for loans, setting conditions for processing and analyzes loan files and preparing files for underwriting and QC.
• Verifying borrower information and conducting analysis and QC of loan files.

• Providing direction and oversight for collection of data from the applicant process and in reviewing collected verifications.
• Tracking loan actions in the mortgage loan system and all deadlines and compliance alerts.
• Reviewing and analyzing property appraisals; identifying collateral issues and initiating potential remedies.
• Working with borrowers and loan officers to obtain needed info to complete file, if needed.
• Troubleshooting complex documentation issues.
• Reviewing applications for completeness, identifying open issues and requiring documentation and prepares files for underwriting.
• Analyzing complete borrower information, identifying when additional information may be required and discussion any concerns with the Underwriter.
• Collecting and reviewing data from clients for loan application and verifying borrower information as noted in the application.
• Ordering and reviewing borrower verifications including verification of employment, credit, mortgage, and payoffs.
• Monitoring deadlines for loans, track activity with Processors to ensure deadlines will be met.
• Actively participating in team projects, as assigned.
• Reviewing files for QC and prepare disclosures and compliance documents including Loan Estimates and redisclosures.
• Training and supervising other staff on disclosures.

WHAT You'll Need

• A Bachelor’s degree or at least 3 year’s related experience; or an equivalent combination of education and experience plus 3 years mortgage related experience.
• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
• Preference for working in organizations that place priority on teamwork and collaboration
• Strong Attention to detail.
• Advanced ability to effectively plan, organize and prioritize work.
• Ability to effectively present information and respond to questions from groups and /or individuals and to resolve borrower’s concerns.
• Ability to develop good relationships with borrowers and vendors; able to resolve borrower/vendor concerns.
• Strong mathematical skills including the ability to handle complex calculations.
• Ability to analyze financial and loan data independently.
• Deep knowledge of mortgage lending process, requirements, and compliance requirements.
• Strong technical aptitude including the ability to quickly learn new systems and proficiency with Microsoft Word, Excel, PowerPoint, and PDFs. Strong knowledge and advanced ability to navigate mortgage loan system (Encompass).

Spanish fluency a plus.

• Ability and willingness to work beyond normal work hours, as needed.

Ability To Demonstrate Self-Help's Core Values

• Mission Before Self
• Service With Excellence
• Embracing & Promoting Change
• Results Not Credit
• Diversity as a Strength
• Financial Sustainability for Mission Impact

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.