Senior Mortgage Default Claims Expert

Cornerstone Capital Bank; Houston (TX); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Performance-based bonus

Job summary

Cornerstone Capital Bank's Cornerstone Servicing is seeking a Senior Default Claims Specialist responsible for preparing, filing, and following up on FHA, VA, USDA, MI, Freddie Mac and Fannie Mae claims. They ensure claims are filed timely and accurately per investor guidelines.

The role requires deep knowledge of mortgage servicing, default claim processing, regulatory changes, and the ability to identify process gaps and propose solutions.

Qualifications

• 5+ years of experience in Default Claims.

Responsibilities

• Understands and manages claim milestones to ensure tasks are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency, and company guidelines.
• Stays current with pending regulatory and investor guideline changes that could impact claims processes and effectively communicate these to leadership.
• Prepare and file all FHA, VA, USDA, MI, Freddie Mac and Fannie Mae timely and accurately according to investor/insurer/CHL guidelines and requirements.
• Manage a portfolio of all FHA, VA, USDA, MI, Freddie Mac and Fannie Mae claims derived from events pertaining to Foreclosure, Loss Mitigation and any other liquidation events.
• Cross train on various parts of the Loss Analysis process including data input and AOP review
• Monitors properties for title transfer and claim reimbursement, in strict accordance with investor insurer guidelines.
• Keeps management informed of all trends and impediments including, but not limited to, claim denials/curtailments, FHA re-conveyances, FHA offsets, etc.
• Ensure all claim documents are imaged and provided timely.
• Has the flexibility to learn new skills and expand job knowledge to better perform assigned duties.
• Moderate understanding of the default waterfall and how it pertains to different claims processes
• Ability to prioritize work to meet strict deadlines and SLA's
• Identify gaps in the department policies and procedures and provide recommendations and solutions
• Assist in training new team members to help further the new hire process
• Other duties as assigned

Skills

Default Claims

Mortgage Servicing

LoanSphere Claims

MSP experience

Communication skills

Time management

Tools

Windows

Microsoft Word

Excel

MS Outlook

Job description

Cornerstone Capital Bank's Cornerstone Servicing is seeking a Senior Default Claims Specialist responsible for preparing, filing, and following up on FHA, VA, USDA, MI, Freddie Mac and Fannie Mae claims. They ensure claims are filed timely and accurately per investor guidelines.

The role requires deep knowledge of mortgage servicing, default claim processing, regulatory changes, and the ability to identify process gaps and propose solutions.