Senior Mobility Engineer

Computer Futures; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

An IT recruitment consultancy in New York is seeking an experienced IT specialist to manage mobility environments and system reports. The ideal candidate will hold a Bachelor's degree in Computer Science and possess over 5 years of relevant experience, particularly in large enterprise infrastructures. Responsibilities include supporting mobility solutions, leading product testing, and ensuring comprehensive documentation. Strong communication and troubleshooting skills are essential for success in this role.

Qualifications

• 5+ years of experience in a large multi-site enterprise infrastructure environment.
• 5+ years of administering/supporting mobility solutions.
• 3+ years of hands-on experience supporting Windows/mobility servers.

Responsibilities

• Configure and manage mobility test and production environments.
• Lead the testing of upgrades and new products.
• Create and maintain support documentation.

Skills

Strong understanding of system administration methodologies

Excellent written and verbal communications

Excellent troubleshooting skills

Ability to adapt to fast-paced environments

Experience supporting Windows/mobility servers

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Active Directory

Group Policy

Microsoft DNS

Hyper-V or VMware

SCOM

Job description

Computer Futures is a leading IT recruitment consultancy, specializing in placing IT experts in permanent and contract roles across Asia, Europe and the US.

With a proven track record in IT recruitment, we enjoy success within all sectors and business types, placing a candidate every 38 minutes. From single job vacancies to large-scale projects, our proficiency in providing exceptional professionals across the board has carved our reputation as a secure and significant supplier partner.

A robust and financially strong business we have grown organically from our first office in London in 1986, to 18 offices in Europe; including Amsterdam, Brussels, Dublin, Edinburgh, Frankfurt, Hamburg, Munich and Paris as well as one office in San Francisco and Tokyo.

Gaining market share, year-on-year, we have the largest client base of any IT recruitment business across Europe. We work with a range of clients, from SMEs to large multi-nationals and high-profile names.

Passionate about recruitment, our 350+ specialist IT recruitment consultants’ priority is to secure the right person for the right role, within a specified time frame and budget. Through Computer Futures’ methodology, our consultants – who focus on a specific IT technical market and geographical area - create a bespoke service to meet our individual clients’ recruitment needs.

Job Description

• Configure and manage Blackberry / Good mobility test and production environments
• Create and maintain Infrastructure documentation (architecture diagrams, server builds, policy and application settings, firewall rules)
• Configure policies and delivery groups
• Create and execute change requests
• Lead the testing of upgrades and new products
• Configure and maintain system and ad-hoc reports
• Maintain capacity reports and forecast resource utilization
• Create and maintain support documentation
• Create and maintain end user documentation
• Train other support teams on usage and common tasks
• Support after hours work and implementations
• Participate in Tier-3 on-call rotation and proactively monitor e‑mail communications
• Maintain SME skillset and close pulse on Mobility space

Qualifications

• Bachelor’s degree in Computer Science or equivalent computer related field, experience in Financial sector preferred
• A minimum of 5+ years of experience working in a large multi-site enterprise infrastructure environment
• A minimum of 5+ years of progressive experience administering / support mobility solutions
• 3+ years of relevant, hands‑on experience supporting Windows / mobility servers
• Excellent written and verbal communications
• Experience providing comprehensive documentation of system builds and application installations
• Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work
• Understanding of networking and common datacenter infrastructure
• Understanding of working principles, and experience supporting Active Directory, Group Policy, Microsoft DNS, IIS, Virtualization (Hyper‑V or VMware)
• Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM
• Ability to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation
• Ability to adapt to a fast paced and ever evolving business and technology landscape
• Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals
• Excellent troubleshooting skills with a scientific approach to problem investigation and resolution

Additional Information

All your information will be kept confidential according to EEO guidelines.