Senior Mobile Network Support Engineer (L3)

King River Capital Group; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Multicoin is seeking a Mobile Telecom Support Engineer to join our dynamic telecom team. In this hands-on role, you will monitor and troubleshoot core network issues, working closely with Level 1/2 support groups. You will ensure optimal performance of our telecom network and provide essential technical support.

The ideal candidate should possess over 10 years of experience in telecom, proficient in analyzing signaling protocols and troubleshooting complex network issues. This role offers opportunities to work alongside experts and contribute to continuous improvement in our network performance.

Qualifications

• 10+ years experience working in a telecom environment doing L3 support or similar roles.
• Strong analytical skills in protocol analysis of mobile networks.
• Proficient in troubleshooting and documentation.

Responsibilities

• Monitor and troubleshoot core network issues.
• Provide technical support to NOC engineers.
• Perform L3-level troubleshooting and escalate issues.

Skills

protocol signalling analysis

troubleshooting complex issues

excellent written and verbal communication

Education

10+ years experience in telecom environment

Tools

Wireshark

Grafana

Prometheus

ElasticSearch

Python

Linux

Bash

Job description

Multicoin is seeking a Mobile Telecom Support Engineer to join our dynamic telecom team. In this hands-on role, you will monitor and troubleshoot core network issues, working closely with Level 1/2 support groups. You will ensure optimal performance of our telecom network and provide essential technical support.

The ideal candidate should possess over 10 years of experience in telecom, proficient in analyzing signaling protocols and troubleshooting complex network issues. This role offers opportunities to work alongside experts and contribute to continuous improvement in our network performance.