Senior Microsoft Programs Delivery Manager

RSM US LLP; Boston (MA); On-site; USD 112,000 - 226,000; Full time

Job summary

RSM US LLP in Boston seeks a Manager in our Program and Project Management (PPM) practice to lead complex Microsoft programs and major workstreams, serving as a delivery leader to VP- and Director-level stakeholders.

You will manage multi-workstream initiatives across Dynamics 365 ERP/CE, Power Platform, Azure services, and AI-enabled solutions, with budgets up to $8M and teams of 10–20, with 50% travel.

Qualifications

• 8+ years of progressive experience delivering enterprise programs and projects in a management consulting environment.
• Proven delivery of Microsoft-based programs or workstreams with budgets of $3M+ and teams of 8+ resources.
• Solid experience with Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Azure integration services, and Microsoft-aligned ISV solutions.
• Strong understanding of project and program governance, financial tracking, risk management, issue resolution, and stakeholder communication.
• Experience supporting Organizational Change Management (OCM) activities on enterprise Microsoft implementations.
• Client-facing experience engaging VP- and Director-level stakeholders.
• Experience engaging with Microsoft field teams and co-sell programs.
• Experience delivering Microsoft solutions in industries such as Manufacturing, Financial Services, Professional Services, Healthcare, or Public Sector.
• Thorough understanding of Microsoft FastTrack and related implementation/ adoption frameworks.
• Bachelor’s degree required
• Ability to travel up to 50%.

Responsibilities

• Lead delivery of Microsoft programs and major workstreams with budgets ranging from $3M–$8M and teams of 10–20 resources.
• Manage multi-workstream initiatives across Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Microsoft Fabric, and Azure integration services.
• Lead components of AI-enabled transformation programs leveraging Microsoft 365 Copilot and related tools.
• Establish and operate project governance including integrated plans, RAID management, financial tracking, and executive-ready status reporting.
• Apply hybrid delivery methodologies tailored to client maturity and program complexity.
• Lead Organizational Change Management activities impacting 100–500+ users, ensuring adoption and readiness.
• Support data and analytics delivery using Microsoft Fabric, Power BI, and Purview.
• Serve as primary escalation point for project-level risks; partner with Directors on program-level escalations.
• Maintain working knowledge of Microsoft licensing implications for scope and delivery planning.

Skills

Microsoft program delivery

Dynamics 365 ERP

Power Platform

Stakeholder management

OCM experience

Team leadership

SAFe/Agile

Education

Bachelor's degree

Tools

Microsoft Fabric

Power BI

Purview

Job description

RSM US LLP in Boston seeks a Manager in our Program and Project Management (PPM) practice to lead complex Microsoft programs and major workstreams, serving as a delivery leader to VP- and Director-level stakeholders.

You will manage multi-workstream initiatives across Dynamics 365 ERP/CE, Power Platform, Azure services, and AI-enabled solutions, with budgets up to $8M and teams of 10–20, with 50% travel.