Senior Microbiology Lab Technician (SME)

Zoetis; Louisville (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Zoetis in the United States seeks a Micro Lab Technician III to serve as SME in microbiology, driving daily workflow and applying advanced safety, QC, and testing practices from setup through reporting. The role emphasizes LIS operation and instrument upkeep.

The technician will train colleagues, perform complex reporting and identification analyses, and collaborate with Medical Leadership to improve processes while handling researcher inquiries and maintaining compliance with biosafety

Qualifications

• BA/BS in Biology, Microbiology, Molecular Biology or related science field with 3+ years of experience.
• Associate's degree or CVT with 7+ years experience considered in lieu of Bachelor's.
• Parasitology knowledge/experience a plus.

Responsibilities

• As a SME for the department, perform and train staff on all Microbiology tests, including complex testing such as Fungal & Dermatophyte Cultures as well as all other culture types received in the lab.
• Understand and follow all ZRL safety procedures and protocols and ensure team members adhere to these policies as well.
• Participate and lead others in the implementation of the laboratory and ZRL Quality Control plans.
• Assist in training team colleagues in the laboratory standard operating procedures for set-up and work-up for all Microbiology tests.
• Understand and interpret guidelines for culture results and assist team members with difficult cases.
• Understand and utilize the laboratory information system (LIS) including for accessioning, requisition maintenance, test ordering and batch reporting.
• Capable of performing all reporting of results and manager review in LIS.
• Handle problem samples and Salesforce tickets, resolving customer complaints, and referrals for medical consults.
• Complete antimicrobial susceptibility testing (AST) set‑ups and AST result reporting on all laboratory AST platforms.
• Perform work in accordance with Select Agent Safety Protocols, Select Agent identification and Select Agent reporting requirements.
• Engage with Medical to resolve customer issues utilizing Salesforce as needed.
• Engage with Medical Leadership to improve microbiology processes, performance and to resolve customer service issues.
• Maintain all laboratory instruments including maintenance and troubleshooting.
• Perform literature reviews to stay current in microbiology topics including antimicrobial drug resistance, updates to CLSI guidelines, emerging infectious diseases, and updates to specific culture techniques.
• Understand and ensure team compliance to all EH&S biosafety requirements of the lab.
• Maintain and oversee inventory and ordering of laboratory reagents and consumables.

Skills

Detail oriented

Communication skills

Team collaboration

Independent worker

LIS experience

Education

BA/BS in Biology, Microbiology, Molecular Biology or related science field

Associate's degree or CVT with 7+ years experience in lieu of Bachelor's

Tools

MS Office

LIS (Laboratory Information System)

Job description

Zoetis in the United States seeks a Micro Lab Technician III to serve as SME in microbiology, driving daily workflow and applying advanced safety, QC, and testing practices from setup through reporting. The role emphasizes LIS operation and instrument upkeep.

The technician will train colleagues, perform complex reporting and identification analyses, and collaborate with Medical Leadership to improve processes while handling researcher inquiries and maintaining compliance with biosafety