Micro Tech 3

Zoetis; Louisville (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Zoetis in the United States seeks a Micro Lab Technician III to serve as SME in microbiology, driving daily workflow and applying advanced safety, QC, and testing practices from setup through reporting. The role emphasizes LIS operation and instrument upkeep.

The technician will train colleagues, perform complex reporting and identification analyses, and collaborate with Medical Leadership to improve processes while handling researcher inquiries and maintaining compliance with biosafety

Qualifications

• BA/BS in Biology, Microbiology, Molecular Biology or related science field with 3+ years of experience.
• Associate's degree or CVT with 7+ years experience considered in lieu of Bachelor's.
• Parasitology knowledge/experience a plus.

Responsibilities

• As a SME for the department, perform and train staff on all Microbiology tests, including complex testing such as Fungal & Dermatophyte Cultures as well as all other culture types received in the lab.
• Understand and follow all ZRL safety procedures and protocols and ensure team members adhere to these policies as well.
• Participate and lead others in the implementation of the laboratory and ZRL Quality Control plans.
• Assist in training team colleagues in the laboratory standard operating procedures for set-up and work-up for all Microbiology tests.
• Understand and interpret guidelines for culture results and assist team members with difficult cases.
• Understand and utilize the laboratory information system (LIS) including for accessioning, requisition maintenance, test ordering and batch reporting.
• Capable of performing all reporting of results and manager review in LIS.
• Handle problem samples and Salesforce tickets, resolving customer complaints, and referrals for medical consults.
• Complete antimicrobial susceptibility testing (AST) set‑ups and AST result reporting on all laboratory AST platforms.
• Perform work in accordance with Select Agent Safety Protocols, Select Agent identification and Select Agent reporting requirements.
• Engage with Medical to resolve customer issues utilizing Salesforce as needed.
• Engage with Medical Leadership to improve microbiology processes, performance and to resolve customer service issues.
• Maintain all laboratory instruments including maintenance and troubleshooting.
• Perform literature reviews to stay current in microbiology topics including antimicrobial drug resistance, updates to CLSI guidelines, emerging infectious diseases, and updates to specific culture techniques.
• Understand and ensure team compliance to all EH&S biosafety requirements of the lab.
• Maintain and oversee inventory and ordering of laboratory reagents and consumables.

Skills

Detail oriented

Communication skills

Team collaboration

Independent worker

LIS experience

Education

BA/BS in Biology, Microbiology, Molecular Biology or related science field

Associate's degree or CVT with 7+ years experience in lieu of Bachelor's

Tools

MS Office

LIS (Laboratory Information System)

Job description

Micro Lab Technician 3

Shift days/times: TBD The Microbiology Lab Tech III acts as a subject matter expert within the department. This position significantly contributes to the completion of the daily workflow and requires an advanced understanding of all ZRL Microbiology processes including all safety practices, quality control plans, and testing procedures from set-up to reporting. This role requires a significant understanding of the laboratory information system (LIS) as it pertains to microbiology testing, reporting and specimen management. The Tech III is responsible for the operation and maintenance of all microbiology instruments and equipment. Additionally, the Tech III trains colleagues, performs advanced quality control tasks, and completes complex reporting and identification/analyzation processes.

Job Duties

• As a SME for the department, perform and train staff on all Microbiology tests, including complex testing such as Fungal & Dermatophyte Cultures as well as all other culture types received in the lab.
• Understand and follow all ZRL safety procedures and protocols and ensure team members adhere to these policies as well.
• Participate and lead others in the implementation of the laboratory and ZRL Quality Control plans.
• Assist in training team colleagues in the laboratory standard operating procedures for set-up and work-up for all Microbiology tests.
• Understand and interpret guidelines for culture results and assist team members with difficult cases.
• Understand and utilize the laboratory information system (LIS) including for accessioning, requisition maintenance, test ordering and batch reporting.
• Capable of performing all reporting of results and manager review in LIS.
• Handle problem samples and Salesforce tickets, resolving customer complaints, and referrals for medical consults.
• Complete antimicrobial susceptibility testing (AST) set‑ups and AST result reporting on all laboratory AST platforms.
• Perform work in accordance with Select Agent Safety Protocols, Select Agent identification and Select Agent reporting requirements.
• Engage with Medical to resolve customer issues utilizing Salesforce as needed.
• Engage with Medical Leadership to improve microbiology processes, performance and to resolve customer service issues.
• Maintain all laboratory instruments including maintenance and troubleshooting.
• Perform literature reviews to stay current in microbiology topics including antimicrobial drug resistance, updates to CLSI guidelines, emerging infectious diseases, and updates to specific culture techniques.
• Understand and ensure team compliance to all EH&S biosafety requirements of the lab.
• Maintain and oversee inventory and ordering of laboratory reagents and consumables.

Education and Experience

• BA/BS in Biology, Microbiology, Molecular Biology or a related science field with 3+ years of experience.
• Associate's degree or Certified Veterinary Technicians with equivalent Microbiology experience (7+ years) considered in lieu of Bachelor's degree.
• Parasitology knowledge/experience a plus.

Technical Skills Required

• Proficiency in Microsoft Platforms (Teams, Outlook, Word etc.).
• Strong attention to detail and organizational skills.
• Verbal and written communication skills.
• Ability to work in a team environment and collaborate with colleagues.
• Ability to work independently and follow instructions accurately.
• Advanced in all microbiology culture/molecular techniques including staining techniques, biochemical testing, media requirements, and standard operating procedures for all tests offered.
• Advanced understanding of culture/PCR assay interpretation guidelines for reporting.
• Knowledge of Federal/State reportable organisms.
• Quality Control planning.

Physical Position Requirements

• Ability to lift up to 50 pounds.
• Ability to bend, kneel, stoop, crouch.
• Ability to sit or stand for extended periods.
• Ability to wear PPE for extended periods of time.

Full time, Regular, Colleague.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability.

All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: 1) our company website at www.Zoetis.com/careers site, or 2) via email to/from addresses using only the Zoetis domain of "@zoetis.com".