Senior Mgr, People Operations & Programs

SPAN; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Equity grants

Comprehensive benefits

Office near transit

Team culture events

Flexible time off

Job summary

SPAN is seeking a Senior Manager, People Operations & Programs to lead global People initiatives. You’ll partner with managers to shape organizational design, automate workflows, and drive scalable operations. This role blends program leadership with day-to-day People Operations execution in a mission-driven climate-tech company.

You’ll own compensation cycles, benefits, analytics, and employee lifecycle processes while building a high-performing global team as SPAN grows.

Qualifications

• 9+ years in People Operations or related roles with ownership of programs.
• Experience scaling global People programs during growth.
• Experience implementing AI solutions for efficiency.

Responsibilities

• Own day-to-day People Operations, comp, benefits, systems, analytics, lifecycle processes.
• Improve core programs and automate workflows to reduce manual work.
• Partner with managers on team design, workforce planning, and policy guidance.
• Build reporting to show program impact and health.
• Lead employee relations and ensure legal compliance.

Skills

People Operations

Global scale

AI solutions

Leave administration

Benefits administration

Process management

Communication skills

Manager collaboration

Job description

Our Mission

SPAN is enabling electrification for all

We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change.

• Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere.

• Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives.

At SPAN, we believe in:

• Enabling homes and vehicles powered by clean energy

• Making electrification upgrades possible

• Building more resilient homes with reliable backup

• Designing a flexible and distributed electrical grid

The Role

At SPAN, our People team is focused on creating leverage that enables employees and teams to deliver high impact work. We do this by strengthening leadership capabilities, building programs and practices that support effective execution, and leveraging technology to reduce friction and help the organization scale. We're looking for a Senior Mgr, People Operations & Programs, a seasoned individual contributor who moves fluidly between building company-wide People programs and driving the day-to-day mechanics of People Operations. We are looking for someone who is fluent in the fundamentals of People Operations and has experience partnering with managers to shape organizational design decisions. You'll operate with a high degree of autonomy, partnering closely with managers and leaders across the company while also rolling up your sleeves on the operational details that make People programs work.

Responsibilities

• Own day-to-day People Operations, including global compensation and performance cycles, benefits program management, all People systems, analytics, employee lifecycle processes, compliance coordination, and scalable People Operations

• Identify gaps and inefficiencies in existing People programs and People Operations processes, and lead improvements from idea through implementation

• Manage and continuously improve core People programs, including employee engagement surveys, performance review cycles, and manager training and development curricula

• Design and build automated workflows that eliminate unnecessary manual work, improve handoffs, prevent errors, and create leverage across the People function, turning opportunities for automation into working solutions

• Translate program outcomes into clear action plans and recommendations for People leadership and managers

• Partner strategically with managers across the company to think through team structure, role design, and workforce planning as their teams grow and change

• Serve as a trusted point of contact for managers and employees on People policies, programs, and processes

• Lead employee relations matters, investigations, and conflict resolution with sound judgment while ensuring compliance with employment law

• Help ensure People programs and Operations practices comply with relevant employment laws and regulations

• Partner cross-functionally with Talent Acquisition, Legal, Finance, and IT on People-related systems and initiatives

• Build reporting and analytics that give People leadership visibility into program effectiveness and operational health

• Build out a high performing, global team as SPAN grows

About You

Required Qualifications

• 9+ years of progressive experience in People Operations, Business Partner, or Generalist roles, with direct ownership of People programs; minimum of 3-4 years experience managing people

• Experience scaling global People programs and operations through periods of high growth and change

• Experience implementing AI solutions as part of efficiency and automation improvements

• Strong working knowledge across People Operations fundamentals, including leave of absence administration, workplace accommodations, benefits administration, and process management

• Excellent judgment and discretion handling confidential and sensitive employee matters

• Strong written and verbal communication skills, with the ability to build trust and influence at all levels of the organization

Bonus Qualifications

• Experience strategically partnering with managers on team structure, role design, and workforce planning

• Experience supporting both exempt and nonexempt employees

• Experience in a hardware, manufacturing, or climate tech company

• Familiarity with people analytics and survey platforms

Life at SPAN

Headquartered in San Francisco’s vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen’ approach to addressing complex challenges.

SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

We’re hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we’d love for you to consider joining the rapidly growing team at SPAN.

The Perks:

Competitive compensation + equity grants at a well-funded, venture-backed company

Comprehensive benefits: 100% employee premiums for base plans on medical, dental, vision with options for additional coverage. Parental leave up to twenty four (24) weeks depending on eligibility

Comfortable, sunny office space located near BART and Caltrain public transit

Strong focus on team building and company culture: Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, lunch, and learns

Flexible time off and generous holidays each year