Senior Messaging Platform Engineer — Lifecycle

Francisco Partners; Mountain View (CA); On-site; USD 150,000 - 280,000; Full time

Job summary

NewsBreak, headquartered in Mountain View, CA, is seeking a backend software engineer to own the messaging, notification, and lifecycle platform for a two-sided marketplace. You will design, build, and operate the system across email, SMS, push, and in-app channels, ensuring reliability and compliance with privacy rules.

You will collaborate with data and ML engineers on event-triggered engagement, provide experimentation hooks, and set engineering standards for audit trails and access controls

Qualifications

• 5+ years of backend software engineering with ownership of a messaging, notification, or lifecycle platform.
• Operated that platform at meaningful scale, millions of messages per month, across at least two of email, SMS, and push.
• Designed event-driven systems with explicit idempotency, retry, and deduplication guarantees, and carried on-call responsibility for them.
• Shipped within a consent or privacy regime such as TCPA, CAN-SPAM, GDPR, or CCPA, where the system, not a policy document, enforced the rules.
• Hands-on production experience with a major messaging provider or platform (for example Twilio, SendGrid, Braze, Iterable, Customer.io, or an in-house equivalent), and clear judgment about build versus buy.
• Strong proficiency in at least one of Go, Java, Kotlin, Python, or TypeScript, plus SQL.

Responsibilities

• Design and build the messaging platform: triggering, routing, templating, retries, deduplication, rate limiting, scheduling, and delivery tracking, with reliability and observability as first-class requirements.
• Build the consent and preference layer: per-channel consent records with provenance, opt-out and do-not-contact propagation to partners within contracted timelines, quiet hours, and suppression rules that no campaign can override.
• Own deliverability end to end: sender registration and reputation, authentication standards, bounce and complaint handling.
• Partner with data and machine-learning engineers on event-triggered engagement, including frequency management and holdout design.
• Provide experimentation hooks so growth can test timing, content, and channel without changes to the core platform.
• Establish engineering standards for a system that carries regulatory obligations, including audit trails and access controls.

Skills

Backend engineering

Messaging systems

Event-driven design

Privacy/compliance

Messaging providers

Go/Java/Python/TypeScript

SQL

Tools

Twilio

SendGrid

Braze

Iterable

Customer.io

Job description

NewsBreak, headquartered in Mountain View, CA, is seeking a backend software engineer to own the messaging, notification, and lifecycle platform for a two-sided marketplace. You will design, build, and operate the system across email, SMS, push, and in-app channels, ensuring reliability and compliance with privacy rules.

You will collaborate with data and ML engineers on event-triggered engagement, provide experimentation hooks, and set engineering standards for audit trails and access controls