Senior Membership Manager

US Fitness; Newport News (VA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Complimentary club membership + guest

Discounts on training, spa services, 


Employee referral bonus

In-house Certification + Continuing Ed

Full-Time Only: Medical, dental,vision

Job summary

ONELIFE FITNESS is seeking a Senior Membership Manager in Newport News, VA to enhance member experience while driving membership sales and overseeing daily club operations.

You will recruit and retain members, host tours, coach staff, and manage payroll approvals. This role focuses on leadership, efficiency, and delivering the Ultimate Fitness Experience to our community.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.

Responsibilities

• Recruit, convert, and retain members to meet monthly sales goals.
• Host tours, enroll members, and manage follow-ups.
• Lead and coach staff in your department; create schedules and manage payroll approvals.
• Generate local leads and support club marketing/outreach.
• Track leads, appointments, and point-of-sale interactions in our systems.
• Lead from the front and help with day-to-day club ops.

Skills

Strong communication

Sales

People-management

Organized & punctual

Customer-focused

Education

High school diploma or GED

Tools

MS Office

CRM/Sales tracking

Job description

Join our energetic club team and lead the member experience! As a Senior Membership Manager you'll keep members happy, drive consistent membership sales, and help manage day-to-day club operations. You'll coach teammates, host tours, convert prospects - all while delivering the Ultimate Fitness Experience.

What you’ll do:

• Recruit, convert, and retain members to meet monthly sales goals
• Host tours, enroll members, and manage follow-ups
• Lead and coach staff in your assigned department; create schedules and manage payroll approvals
• Generate local leads and support club marketing/outreach
• Track leads, appointments, and point-of-sale interactions in our systems
• Lead from the Front and help with day-to-day club ops

What we’re looking for:

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

• Be part of a fun, fast-paced team dedicated to member success
• Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities