Senior Member Growth & Engagement Leader

SECU Credit Union; Baltimore (MD); On-site; USD 61,500 - 98,300; Full time

Benefits offered by this job

Medical, vision, dental benefits

401k plan with company matching

Generous sick, vacation and personal leave

Job summary

A leading credit union in Baltimore seeks a Senior Partner Member Advisor to lead a team of Member Advisors. Responsibilities include promoting products, enhancing member engagement, and ensuring compliance with regulations. Ideal candidates have 5-7 years in member services, strong leadership skills, and a background in financial services. This role offers a competitive salary with additional incentives and comprehensive benefits.

Qualifications

• 5-7 years of experience in member services, sales, or business development.
• 3-5 years of leadership experience, including people management.
• Proven track record in managing teams and driving membership growth.

Responsibilities

• Lead, mentor, and manage a team of Member Advisors.
• Provide training and support to enhance knowledge of credit union products.
• Promote SECU products and services to members and partners.
• Engage with potential members at events and community gatherings.

Skills

Leadership

Mentoring

Member services

Sales

Business development

Community engagement

Financial literacy

Education

High School Diploma

Bachelor’s degree in Business Administration, Finance, Marketing, or related field

Tools

CRM software

Microsoft Office Suite

Job description

A leading credit union in Baltimore seeks a Senior Partner Member Advisor to lead a team of Member Advisors. Responsibilities include promoting products, enhancing member engagement, and ensuring compliance with regulations. Ideal candidates have 5-7 years in member services, strong leadership skills, and a background in financial services. This role offers a competitive salary with additional incentives and comprehensive benefits.