Senior Member Advisor - Banking Solutions & Coaching

Pen Air Federal Credit Union; Pensacola (FL); On-site; USD 27,446 - 39,091; Full time

Benefits offered by this job

Continuing education funding

Student Loan Paydown

Adoption Assistance

Wellness Programs

Gym membership reimbursement

Financial Wellness Resources

Purchase assistance

Job summary

Pen Air Federal Credit Union in Pensacola, FL, seeks a dedicated professional to provide customer service in a retail environment. You will handle financial transactions, educate members on technology, and mentor new teammates.

The role requires 3-5 years of financial experience, offering up to $15K for continuing education, a generous PTO plan, and competitive retirement benefits. Starting wage is $24.15 per hour.

Qualifications

• 3-5 years of experience in member service or cash operations.
• Registered as an active Mortgage Loan Originator (MLO).
• Ability to engage in confidential conversations.

Responsibilities

• Process financial transactions like deposits and withdrawals.
• Educate members on self-serve technology and digital solutions.
• Assist new teammates with knowledge and best practices.

Skills

Customer service

Cash handling

Problem-solving

Multi-tasking

Effective communication

Education

High school degree or equivalent

Job description

Pen Air Federal Credit Union in Pensacola, FL, seeks a dedicated professional to provide customer service in a retail environment. You will handle financial transactions, educate members on technology, and mentor new teammates.

The role requires 3-5 years of financial experience, offering up to $15K for continuing education, a generous PTO plan, and competitive retirement benefits. Starting wage is $24.15 per hour.