Senior Meetings Operations Lead — Congress & HCP Engagement

PayCruit; Ridgefield (CT); On-site; USD 74,000 - 105,000; Full time

Job summary

PayCruit in Ridgefield, CT is seeking a Meetings Management, Congress & HCP Operations Lead for a 12-month assignment. You will oversee meeting workflows, registration, budgets, vendor coordination, and data reporting to ensure compliant, efficient execution.

The role requires strong organization, attention to detail, and experience with regulated environments; familiarity with Cvent, SpotMe, Power BI, and related tools is a plus. This is a on-site, project-based position.

Qualifications

• Experience in meeting operations, congress or event management.
• Ability to manage multiple stakeholders, vendors, and timelines.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage CMM meeting workflows, platforms, calendars, request intake, timelines, assignments, access needs, documentation, training reminders, and process controls.
• Support meeting setup, approvals, registration, attendee records, leadership commitments, event materials, print needs, communications, meeting cards, vendor documentation, reconciliation, and closeout.
• Track purchase orders, invoices, payments, budgets, forecasts, accruals, vendor follow-up, and finance/procurement actions for congresses, HCP meetings, internal meetings, and meeting-related vendors.
• Provide limited support for Speaker Bureau, HCP engagement, advisory board, and contracting workflows when tied to meeting setup, documentation, approvals, attendee needs, vendor activity, or closeout.
• Create dashboards, reports, and leadership summaries using meeting volume, registration, calendar, budget, vendor, survey, inquiry, attendee, reconciliation, and platform data.
• Identify process gaps, data issues, payment concerns, service trends, and compliance risks; support remediation, standardization, automation, and continuous improvement.
• Coordinate with CMM, meeting leads, internal stakeholders, vendors, meeting partners, technology teams, print procurement, security, finance, procurement, compliance, and administrators.
• Drive process improvements and operational procedures in partnership with CMM and HCP teams to enhance ways of working, strengthen vendor accountability, and support consistent execution.
• Coordinate vendor and stakeholder deliverables, timelines, and dependencies to ensure execution remains on track and accountability is maintained.
• Learns and understands the current state of the industry, including knowledge of tools, techniques, strategies, and processes that can be utilized to improve process efficiency and performance

Skills

Meeting ops

PM / Project mgmt

Vendor coordination

Budget tracking

Regulated environment

Communication

Education

Bachelor’s degree or higher

Tools

Cvent

SpotMe

Veeva Vault

Power BI

Power Apps

Job description

PayCruit in Ridgefield, CT is seeking a Meetings Management, Congress & HCP Operations Lead for a 12-month assignment. You will oversee meeting workflows, registration, budgets, vendor coordination, and data reporting to ensure compliant, efficient execution.

The role requires strong organization, attention to detail, and experience with regulated environments; familiarity with Cvent, SpotMe, Power BI, and related tools is a plus. This is a on-site, project-based position.