Senior Medical Transcriptionist & Training Lead

Pittsburgh Tomorrow; Pittsburgh (Allegheny County); On-site; USD 42,000 - 66,000; Full time

Job summary

Pittsburgh Tomorrow is seeking a dedicated transcription department trainer and operations support to orient new staff and train existing employees on transcription systems and procedures. The role involves updating manuals, monitoring staff training, and coordinating schedules for daily operations.

Responsibilities include troubleshooting system issues, maintaining equipment, and producing management reports.

Responsibilities

• Maintain transcription procedure and system manuals and distribute to staff and management. Manage changes in formats, documents and specialized vocabulary and update author names and titles.
• Ensure that staff complete all required training.
• Assist to troubleshoot problems with systems used including individual PC's.
• Assist with maintenance of general office equipment including phones, printers, copiers, fax machine, print server and PC's when required. Prepare job lists and schedule for outsources transcriptionists.
• Assist with dictation system updates and edits; assign jobs, update user profiles, manages pools and pool scripts, transfer jobs for outside transcription, monitors print production, backlog and other management reports.
• Search journals, publications, internet, etc. for applicable clinical resources to update service protocols with new terminology.
• Perform transcription functions as required.
• Coordinate staff schedules and ensure smooth daily operation of the department.
• Complete initial, follow-up and ongoing training to all medical transcription staff to include use of dictation and transcription software and Word as the basis for word processing.
• Attend required meetings.
• Orient new transcription staff to department policies, procedures and standards.
• Update staff on revisions in software, upgrades, system issues, productivity tips, etc. If training is required, plan and execute training for all transcriptionists.

Job description

Pittsburgh Tomorrow is seeking a dedicated transcription department trainer and operations support to orient new staff and train existing employees on transcription systems and procedures. The role involves updating manuals, monitoring staff training, and coordinating schedules for daily operations.

Responsibilities include troubleshooting system issues, maintaining equipment, and producing management reports.