Senior Medical Support Supervisor - Access & Workflow

US-Department-of-Veterans-Affair; Landover (MD); On-site; USD 48,000 - 60,000; Full time

Job summary

The US Department of Veterans Affairs at the Landover, Maryland VA Medical Center seeks a Lead Medical Support Assistant to oversee workflow in the Community Care Service. The incumbent monitors assignments, helps with performance input, and may provide back-up coverage due to staffing shortages.

Requirements include U.S. citizenship, a high school diploma or equivalent, English proficiency, and GS-7 level experience.

Qualifications

• United States Citizenship required.
• Education: High school diploma, GED, or equivalent.
• English proficiency in speaking and writing.
• Graduate education or licensure not required.

Responsibilities

• Provide input on performance and monitor workflow across units.
• Resolve daily workplace issues and maintain efficient operations.
• Monitor and assign work; provide back-up coverage as needed.
• Coordinate with interdisciplinary care teams to ensure access to care.

Skills

Medical terminology

Interdisciplinary coordination

Staff management

Communication

Education

High school diploma or GED

Job description

The US Department of Veterans Affairs at the Landover, Maryland VA Medical Center seeks a Lead Medical Support Assistant to oversee workflow in the Community Care Service. The incumbent monitors assignments, helps with performance input, and may provide back-up coverage due to staffing shortages.

Requirements include U.S. citizenship, a high school diploma or equivalent, English proficiency, and GS-7 level experience.