Senior Medical Social Worker – Care Coordination & Advocacy

CVS Health; Phoenix (AZ); On-site; USD 47,000 - 101,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

Oak Street Health seeks a Medical Social Worker to join its care teams, providing psychosocial assessments, advocacy, and care coordination for high-risk patients and their caregivers to improve health and reduce hospitalizations.

You will partner with interdisciplinary teams, navigate insurance benefits, educate patients on end-of-life options, and document interventions to keep the team informed, while delivering compassionate support across diverse communities.

Qualifications

• Master of Social Work degree required from a CSWE-accredited program.
• Minimally licensed in the state where OSH Center is located.
• Fluency in Spanish, Polish, Russian, or other languages spoken by communities served.
• Proficient computer skills (Microsoft Office, GSuite, and EMR).
• US work authorization is required.

Responsibilities

• Proactively assess high-need patients with psychosocial evaluations, telephonic check-ins, and in-person visits.
• Collaborate with patients and support networks to set goals and drive care plan execution.
• Refer to community resources and coordinate referrals to address psychosocial needs.
• Navigate insurance benefits with the Patient Relations Manager to optimize plan use.
• Provide longitudinal and episodic care coordination to empower patients to manage health conditions.

Skills

Spanish (fluency)

Polish (fluency)

Russian (fluency)

US work authorization

Microsoft Office

GSuite

EMR proficiency

Education

MSW degree (CSWE accredited)

State licensure (LMSW/LCSW)

Tools

Electronic Medical Records (EMR) software

Job description

Oak Street Health seeks a Medical Social Worker to join its care teams, providing psychosocial assessments, advocacy, and care coordination for high-risk patients and their caregivers to improve health and reduce hospitalizations.

You will partner with interdisciplinary teams, navigate insurance benefits, educate patients on end-of-life options, and document interventions to keep the team informed, while delivering compassionate support across diverse communities.