Senior Medical Secretary

Weill Cornell Medicine; New York (NY); On-site; USD 38,000 - 42,000; Full time

Job summary

Weill Cornell Medicine in New York seeks an Administrative Assistant to support physicians in Starr Clinical Admin Operations, focusing on patient flow and office administration.

Responsibilities include front-end revenue cycle tasks, appointment scheduling, and coordination of pre-visit documentation. Requires 2+ years of related experience and familiarity with EPIC/eMR, CPT/ICD coding, and insurance reimbursement.

Qualifications

• High School Diploma required.
• Approximately 2+ years of related experience preferred.
• Experience with computerized appointment scheduling (EPIC preferred) and/or eMR systems (EPIC-Care).
• Knowledge of CPT, ICD-9, ICD-10 coding and third-party payor reimbursement.

Responsibilities

• Assist in front-end revenue cycle processes including patient check-in/check-out and time-of-service payments reconciliation.
• Schedule, confirm, reschedule and cancel appointments using scheduling systems.
• Coordinate pre-visit documentation, pre-certifications or authorizations as needed.
• Maintain physicians’ administrative and clinical/surgical schedules.
• Prepare charges and payments for submission to billing; identify delinquent accounts for collection.

Skills

EPIC scheduling

eMR systems

Medical coding knowledge

Insurance reimbursement

Education

High School Diploma

Tools

EPIC-Care

Job description

Select how often (in days) to receive an alert:

Org Unit: Starr Clinical Admin Operations

Work Days:

Weekly Hours:35.00

Exemption Status:Non-Exempt

Salary Range:$27.69-$30.77

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Under supervision, is responsible for assisting physicians with patient care, administrative, and organizational tasks as they relate to patient flow and the conveyance of a positive image of the physicians practice

Job Responsibilities

• Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable. May also discuss patient’s responsibility for payments
• If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.
• Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application. Monitors schedules for wait lists, re-schedules and cancellations.
• May assist with coordination of follow-up care including scheduling of laboratory/diagnostic tests and prescription requests.
• Maintains physicians’ administrative (research and academic) and clinical/surgical schedules.
• Prepares charges and payments for submission to the billing office.
• Identifies delinquent accounts for collection activities. Reviews status of accounts with physician to determine next steps.
• Assists with physicians’ research activities, if applicable.
• Assists in the preparation of lectures and presentations.
• If applicable, prepares travel arrangements for business purposes; prepares travel schedule and presentation documents for conferences and lectures.
• Updates physicians’ CV and credentialing documentation as needed.
• Initiates and prepares written correspondence as needed and based on functional needs.

Education

• High School Diploma

Experience

Approximately 2 or more years of prior related experience

Knowledge, Skills and Abilities

• Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
• Knowledge of CPT, ICD-9, and ICD-10 coding.
• Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance.

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.