Senior Medical Imaging Field Service Engineer

DirectMed Imaging; Oklahoma City (OK); On-site; USD 75,000 - 120,000; Full time

Job summary

DirectMed Imaging seeks a Field Service Engineer III to act as a senior escalation SME for high-end medical imaging systems. You will lead installations, mentor junior engineers, and manage complex service projects across key accounts.

The role requires 5–8+ years in medical imaging service, strong communication, and the ability to travel up to 75%. A background in electronics or biomedical tech is preferred, with ERP/MS Office skills and a valid driver's license.

Qualifications

• AS/AA in Electronics, Electromechanical Technology, Computer Science, Biomedical Technology, or equivalent military training preferred; Bachelor's a plus.
• 5–8+ years field service experience on medical imaging or comparable equipment.
• Demonstrated expertise across multiple imaging modalities, with depth in at least one.
• Proven ability to lead technical projects and mentor others.
• Strong presence and credibility with key accounts.

Responsibilities

• Serve as primary technical escalation point and SME for high-end imaging systems.
• Independently resolve the most complex, novel, or high-impact issues.
• Lead complex installations, de-installations, and relocations, owning full project scope.
• Formally mentor and train FSE I/II team members.
• Serve as primary contact for key accounts, building trusted senior-level relationships.
• Drive continuous improvement of service processes and documentation.
• Partner with OEM/vendor teams on advanced escalations.
• Independently perform advanced inspections, maintenance, calibrations, and QA.
• Document work per ISO quality and regulatory standards.

Skills

Team leadership

Complex problem solving

Technical communication

Project mentoring

MS Office

Education

AS/AA in Electronics

Bachelor's degree (preferred)

Tools

MS Office

ERP knowledge

Job description

DirectMed Imaging seeks a Field Service Engineer III to act as a senior escalation SME for high-end medical imaging systems. You will lead installations, mentor junior engineers, and manage complex service projects across key accounts.

The role requires 5–8+ years in medical imaging service, strong communication, and the ability to travel up to 75%. A background in electronics or biomedical tech is preferred, with ERP/MS Office skills and a valid driver's license.