Senior Medical Device Infrastructure Engineer

Mass Digital Health; Cambridge (MA); On-site; USD 142,000 - 227,000; Full time

Job summary

Philips is seeking a Sr. Product Support Engineer in Cambridge, MA to lead end-to-end design, deployment, and optimization of complex infrastructure solutions. You will act as a trusted advisor, guiding architectures and roadmaps across stakeholders and clients.

The role requires 8+ years in infra support, strong SQL/Windows/Linux/Citrix skills, and experience with XML/DICOM interfaces. Onsite office role with collaboration across cross-functional teams.

Qualifications

• 8+ years in Infrastructure Eng/Support, Cloud, or Systems Architecture in health tech.
• Proficient in SQL, Windows, Linux, and Citrix with customer-facing experience.
• Experience deploying XML and DICOM interfaces.

Responsibilities

• Lead end-to-end design, implementation and deployment of complex infra solutions.
• Serve as trusted advisor aligning architectures with client needs and roadmaps.
• Troubleshoot highly complex infra issues and perform root-cause analysis.
• Maintain configuration management, version control, and governance processes.
• Document procedures and enable knowledge sharing for ongoing maintenance.

Skills

SQL

Microsoft OS

Linux

Citrix

Project management

XML interfaces

DICOM interfaces

Education

Bachelor's or Master's in CS/Software Eng/IT

Tools

XML interfaces

DICOM interfaces

Job description

Philips is seeking a Sr. Product Support Engineer in Cambridge, MA to lead end-to-end design, deployment, and optimization of complex infrastructure solutions. You will act as a trusted advisor, guiding architectures and roadmaps across stakeholders and clients.

The role requires 8+ years in infra support, strong SQL/Windows/Linux/Citrix skills, and experience with XML/DICOM interfaces. Onsite office role with collaboration across cross-functional teams.