Senior Medical Assistant - Liver Clinic

Providence-Swedish-; Seattle (WA); Sur place; USD 55 000 - 72 000; Plein temps

Résumé du poste

Providence Swedish is seeking a Patient Service Coordinator II licensed to support clinic coordination across multiple campuses. You will plan and execute scheduling for new patients, follow-ups, and diagnostics while handling insurance verifications, referrals, and authorizations.

The role requires excellent communication, problem-solving, and compassionate patient care—especially for cancer patients—across a large, multi-site health system.

Qualifications

• Graduate of certified medical assistant program.
• Washington Medical Assistant Certification required at hire.
• National Provider BLS - American Heart Association required at hire.

Responsabilités

• Coordinate patient services across multiple clinics.
• Schedule new patients and follow-up appointments.
• Obtain insurance verifications, referrals and authorizations.
• Prepare and maintain patient medical records and reconcile billing issues.
• Answer multiple phone lines and triage calls with empathy and efficiency.

Connaissances

Medical terminology

Communication

Phone triage

Patient scheduling

Formation

Certified Medical Assistant program

Washington Medical Assistant Certification

BLS Certification (American Heart Association)

Outils

Electronic Medical Records (EMR)

Insurance verifications

Description du poste

Description

The Patient Service Coordinator II licensed provides support and clinic coordination of multiple patient care services on multiple campuses, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls. Excellent communication and problem-solving skills around patient care and clinic matters are vital. Exceptional compassion, sensitivity, and emotional stability are necessary with the Cancer population.

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Required Qualifications

• Coursework/Training: Graduate of certified medical assistant program
• Upon hire: Washington Medical Assistant Certification
• Upon hire: National Provider BLS - American Heart Association
• Experienced in obtaining insurance verifications, referrals and authorizations

Preferred Qualifications

• Associate's degree or equivalent from a two-year college or technical school with emphasis in Health Care
• 1 year medical assistant experience in a healthcare setting (i.e. physician's office, scheduler, etc.)

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), click here where you can access an email link to submit your concern.