Senior Medical Assistant - Clinical Admin & Phlebotomy Lead

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 33,000 - 39,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. seeks an experienced administrative and clinical support professional to assist the nursing team. The role coordinates daily activities, scheduling, patient communications, and departmental workflow, while providing essential patient-care assistance within the scope of training.

Candidates with phlebotomy experience are strongly preferred. The position requires strong organizational, communication, and customer service skills to ensure a positive patient

Qualifications

• Experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks.
• Knowledge of HIPAA and patient privacy regulations.
• Proficiency with electronic health records and medical office software.
• Strong organizational skills and ability to multitask in a fast-paced clinical setting.

Responsibilities

• Provide high-level administrative and operational support to nursing staff and department.
• Coordinate scheduling, patient communications, documentation, and interdepartmental follow-up.
• Assist with rooming patients and preparing examination rooms and equipment.
• Obtain and document patient information, including vital signs, when trained.
• Support patient education and adherence to provider instructions.

Skills

Organizational skills

Communication skills

HIPAA knowledge

EHR systems

Multitasking

Attention to detail

Customer service

Education

High School Diploma or Equivalent

Certified Medical Assistant training

BLS Certification

Tools

EMR/EHR software

Job description

The Brigham and Women's Hospital, Inc. seeks an experienced administrative and clinical support professional to assist the nursing team. The role coordinates daily activities, scheduling, patient communications, and departmental workflow, while providing essential patient-care assistance within the scope of training.

Candidates with phlebotomy experience are strongly preferred. The position requires strong organizational, communication, and customer service skills to ensure a positive patient