Lead Medical Assistant - Hybrid Admin & Clinical Support

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 69,541,000 - 79,401,000; Full time

Job summary

Brigham and Women's Hospital is seeking an experienced Administrative Support Specialist to assist the nursing staff and clinical team. You will coordinate patient needs, manage communications, schedule tasks, and support the department's daily workflow to ensure a smooth patient experience.

Preferred candidates include those with phlebotomy experience who can assist with blood collection, obtain vital signs, document in the medical record, educate patients, and uphold HIPAA and quality

Qualifications

• High school diploma or equivalent required.
• Phlebotomy experience strongly preferred.
• Experience in healthcare administration is an asset.

Responsibilities

• Provide high-level administrative support to nursing staff and departments.
• Coordinate scheduling, patient communications, and documentation.
• Assist with rooming patients and collecting basic clinical information as needed.

Skills

Administrative support

Phlebotomy

Customer service

Communication skills

Education

High School Diploma or Equivalent

Tools

EHR systems

Job description

Brigham and Women's Hospital is seeking an experienced Administrative Support Specialist to assist the nursing staff and clinical team. You will coordinate patient needs, manage communications, schedule tasks, and support the department's daily workflow to ensure a smooth patient experience.

Preferred candidates include those with phlebotomy experience who can assist with blood collection, obtain vital signs, document in the medical record, educate patients, and uphold HIPAA and quality