Senior Medical Assistant & Clinic Leader

Texas Health Institute; Arlington (TX); On-site; USD 51,577,000 - 91,693,000; Full time

Job summary

WellMed, part of the Optum family, is seeking a Senior Medical Assistant to support patient care and clinic operations. This role requires delivering quality care under supervision, mentoring staff, and contributing to 25% of initiatives that improve clinic metrics and leadership.

You will work with providers and nursing staff, perform MA duties including specimen collection, EKGs, wound care, documentation, infection control, and patient confidentiality.

Qualifications

• High school graduate or GED equivalent.
• Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire.
• 3+ years as a certified MA or a combination of 5+ years certified and non-certified medical assistant experience (with 2+ years certified).
• Knowledge of medical terminology.
• Mastered ICD-10 and CPT coding.
• Intermediate Excel skills.
• Expert in computer literacy in electronic health record.
• Proven ability to mentor others.
• Proven ability to react calmly and effectively in emergency situations required and assume a leadership role until higher levels of care arrive on scene.
• Proven excellent communication and customer service skills.
• Proven flexibility and nimbleness to adapt to change.
• TB screening and immunity requirements.

Responsibilities

• Performs all duties at the expert level within the scope of a Medical Assistant's scope of practice.
• Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs.
• Spends 25% of time dedicated to clinic metrics/projects/initiatives as assigned by clinic leadership to support and drive workflow & process improvement within the clinic.
• Records patient care documentation in the medical record accurately and in a timely manner.
• Trains and mentors other MAs, including assisting with documentation questions.
• Promotes positive work environment in the clinic as a culture ambassador.
• Coordinates patient care as directed by provider, and policies/procedures.
• Respects patient confidentiality at all times.
• Requires little assistance with standard and non-standard requests and solves routine problems on own.
• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments.
• Creates and maintains an environment that supports infection prevention.
• Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge.
• Supports and follows Standard Delegation of Orders.
• Promotes a positive work environment in which team members willingly serve each other.
• Ensures that all MAs are aware of training they must receive to continually improve performance.
• Performs all other related duties as assigned.

Skills

Medical terminology

ICD-10 coding

CPT coding

Excel

EHR proficiency

Mentoring others

Communication skills

Customer service

Leadership

BLS certification

Education

High school diploma or GED

Tools

Electronic Health Records (EHR)

Job description

WellMed, part of the Optum family, is seeking a Senior Medical Assistant to support patient care and clinic operations. This role requires delivering quality care under supervision, mentoring staff, and contributing to 25% of initiatives that improve clinic metrics and leadership.

You will work with providers and nursing staff, perform MA duties including specimen collection, EKGs, wound care, documentation, infection control, and patient confidentiality.