Senior Medical Assistant

Cancer Treatment Centers of America; Zion (IL); On-site; USD 28,000 - 39,000; Full time

Job summary

City of Hope is seeking a Senior Medical Assistant to support clinicians and ensure smooth patient flow in the clinic. The CMA/RMA will assist with patient care, clinical procedures, intake, vital signs, and care coordination under supervision of the Practice Manager or Director.

Qualified candidates will have CMA/RMA or equivalent, 5+ years MA/Nursing Assistant experience, and a High School Diploma with approved MA training. BLS certification is required.

Qualifications

• 5+ years of Medical Assistant or Nursing Assistant experience in a hospital or clinic preferred.
• CMA/RMA certification or equivalent required or eligible.
• High school diploma or equivalent plus approved MA training program.

Responsibilities

• Assist providers with patient care and clinical procedures.
• Perform patient intake and measure vital signs.
• Triage calls and relay information to appropriate staff.
• Coordinate communication among patients, caregivers, physicians and care managers.
• Maintain accurate documentation and support care coordination.
• Provide clerical and administrative support for clinic operations.
• Adhere to organizational policies and regulatory requirements.

Skills

Patient care

Vital signs

Clinical procedures

Communication

Education

High School Diploma

Medical Assistant training program

CMA/RMA certification or equivalent

Tools

AHA BLS

Job description

Senior Medical Assistant

About City of Hope

City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life‑threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute‑designated comprehensive cancer center that is ranked among the top in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate

The Certified/Registered Medical Assistant (CMA/RMA) plays a vital role in ensuring the smooth flow of patients through the clinic. This position performs delegated clinical and administrative responsibilities to support patient care and deliver an exceptional patient experience.

Working under the direction of the Practice Manager, Director, Medical Oncologist, Nurse Practitioner, or Physician Assistant, the CMA/RMA assists clinicians in providing high-quality medical care while utilizing specialized knowledge, judgment, and technical skills.

Key responsibilities include

• Assisting providers with patient care and clinical procedures
• Performing patient intake, vital signs, and other clinical duties within scope of practice
• Triaging telephone calls and relaying information appropriately
• Coordinating communication between patients, caregivers, physicians, care managers, and clinical departments
• Maintaining accurate documentation and supporting care coordination activities
• Ordering and maintaining clinical and office suppliesli>
• Providing clerical and administrative support to ensure efficient clinic operations
• Adhering to all organizational policies, procedures, and regulatory requirements

The CMA/RMA reports directly to the Practice Manager and/or Director and performs all duties in accordance with established standards and guidelines.

Minimum Qualifications

Experience

• 5+ years of Medical Assistant or Nursing Assistant experience in a hospital or clinic setting preferred

Education

• High School Diploma or equivalent required
• Completion of an approved Medical Assistant training program; or
• Completion of an unapproved Medical Assistant training program and successful passage of a nationally recognized certification examination (AAMA, AMT, or equivalent); or
• Completion of a United States Armed Forces medical services training program; or
• Completion of another relevant and applicable clinical training program

Certifications

• Current American Heart Association (AHA) Basic Life Support (BLS) certification
• Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent applicable certification

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.