System Analyst/QA Manager

Ampcus, Inc; Richmond (VA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ampcus Inc. is seeking a System Analyst/QA Manager for the HR1 Medicaid project in Richmond, VA. The role leads all Quality Assurance activities, designs test strategy, and oversees End-to-End testing across MES modules and COTS applications.

You will coordinate with state agencies, business teams, and external vendors to ensure quality deliverables. The position manages SIT, UAT, and E2E testing, maintains defect processes, and ensures data integrity and QA documentation.

Qualifications

• Significant experience managing Quality Assurance activities and the full testing lifecycle.
• Significant experience managing UAT and defect triage calls.
• Experience coordinating testing activities involving multiple systems, vendors, and teams.
• Experience with System Integration Testing (SIT), User Acceptance Testing (UAT), and End-to-End Testing (E2E).

Responsibilities

• Coordinate testing efforts with business teams to obtain user scenarios and test cases.
• Organize meetings, support UAT, ensure proper test coverage and traceability, and perform test readiness reviews.
• Maintain defect management processes and track defects through resolution.
• Validate data integrity across systems.
• Ensure consistent QA documentation and standards.
• Conduct post-test assessments to confirm resolution of issues.
• Identify risks early and partner with the PMO office for project oversight.
• Coordinate UAT, defect triage calls, and testing activities involving multiple systems, vendors, and teams.

Skills

QA management

UAT

Test planning

Defect management

SIT/UAT/E2E testing

Stakeholder management

Communication

Tools

Teradata queries

COTS applications

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

System Analyst/QA Manager

Location(s):

Richmond, VA

(Hybrid: 3 days onsite)

Job Summary

This position is for a Systems Analyst/QA Manager for the HR1 Medicaid project. The role will lead all Quality Assurance activities, ensuring deliverables meet state Medicaid requirements while coordinating closely with multiple state agencies, business teams, and external vendors.

This role manages the full testing lifecycle, including designing the overall test strategy, planning, execution, reporting, detailed test data preparation, and overseeing End-to-End (E2E) testing.

Responsibilities

• Coordinate testing efforts with business teams to obtain user scenarios and test cases.
• Organize meetings, support UAT, ensure proper test coverage and traceability, and perform test readiness reviews.
• Maintain defect management processes and track defects through resolution.
• Validate data integrity across systems.
• Ensure consistent QA documentation and standards.
• Conduct post-test assessments to confirm resolution of issues.
• Identify risks early and partner with the PMO office for project oversight.
• Ensure strong communication across agencies, vendors, and project leadership throughout the HR1 implementation.
• Manage all System Integration Testing (SIT), User Acceptance Testing (UAT), and End-to-End Testing (E2E) for MMIS and MES modules.
• Manage testing of configured Commercial Off-the-Shelf (COTS) applications.
• Manage the conversion and integration of data from other systems in Medicaid Enterprise Systems (MES modules and COTS products).
• Manage defect triage calls with multiple vendors and track defects to closure in a timely manner.
• Understand project requirements and design.
• Develop test cases and test data.
• Verify software changes and troubleshoot issues.
• Problem-solve escalated issues and serve as a liaison between developers and Business Users.
• Communicate and report to a variety of stakeholders regarding UAT testing results and progress, including Test Summary and Execution metrics.
• Escalate and track UAT defects through resolution.
• Track and maintain historical UAT testing information.
• Meet deadlines with a high level of integrity, professionalism, customer service, and motivation.
• Coordinate UAT, defect triage calls, and testing activities involving multiple systems, vendors, and teams.

Required Qualifications

• Significant experience managing Quality Assurance activities and the full testing lifecycle.
• Significant experience managing UAT and defect triage calls.
• Experience coordinating testing activities involving multiple systems, vendors, and teams.
• Experience with System Integration Testing (SIT), User Acceptance Testing (UAT), and End-to-End Testing (E2E).
• Experience with Medicaid Enterprise Systems (MES), MMIS, and COTS applications.
• Mainframe experience is required.
• Experience developing test cases and test data.
• Experience with defect management and tracking defects through closure.
• Ability to understand project requirements and system design.
• Ability to verify software changes and troubleshoot escalated issues.
• Strong communication and stakeholder management skills.
• Ability to serve as a liaison between developers and Business Users.

Preferred Qualifications

• Experience with Teradata queries.

Work Arrangement

• Hybrid: 3 days onsite and 2 days remote.
• Parking is not provided for contractors.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.