Senior MDR Analyst - Remote 24x7 Incident Response

Palo Alto Networks, Inc.; Burbank (CA); Remote; USD 128,000 - 189,000; Full time

Job summary

Palo Alto Networks in the United States is seeking a Senior Managed Detection and Response Analyst to join our elite Unit 42 team. You will detect and respond to complex cyber incidents, manage escalations, and lead tactical shift operations in a remote, 24x7 environment across global time zones.

You will analyze endpoint, network, identity, and cloud telemetry with Cortex XDR/XSOAR, document findings for customers, and collaborate with Threat Intelligence and Security Research to improve

Qualifications

• 5+ years of SOC, Incident Response, MDR, or Managed Security Services experience.
• Hands-on experience with EDR, SIEM, SOAR, and firewall technologies.
• Strong understanding of cyber threats, attack techniques, and incident response processes.
• Working knowledge of APT operations and the attack cycle, including propagation and lateral movement.
• Understanding of organizational cyber protection, security tools, and leveraged remediation techniques.
• Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and EDR tools.
• Strong interpersonal skills with proven experience collaborating effectively with customers.
• Flexibility to work overnight, weekend, and holiday shifts in a 24x7 MDR operation.
• U.S. citizenship is required for this role based on business and customer needs.

Responsibilities

• Own the complete investigation and response lifecycle of security alerts across customer environments.
• Analyze complex endpoint, network, identity, and cloud telemetry to identify and mitigate malicious activity.
• Document and communicate critical findings and remediation actions to customers and internal teams.
• Collaborate with MDR management to drive operational shift execution, technical enhancements, and workflow improvements.
• Partner with Threat Intelligence and Security Research teams to improve detection and response capabilities.

Skills

SOC experience

Incident Response

EDR

SIEM

SOAR

Firewall tech

Threat analysis

Overnight shifts

Citizenship requirement

Customer collaboration

Tools

Cortex XDR

Cortex XSOAR

Packet capture tools

Forensics tools

EDR tools

Job description

Palo Alto Networks in the United States is seeking a Senior Managed Detection and Response Analyst to join our elite Unit 42 team. You will detect and respond to complex cyber incidents, manage escalations, and lead tactical shift operations in a remote, 24x7 environment across global time zones.

You will analyze endpoint, network, identity, and cloud telemetry with Cortex XDR/XSOAR, document findings for customers, and collaborate with Threat Intelligence and Security Research to improve