Senior MCS Solutions Engineer

C Spire; Town of Texas, Northern (WI, KY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Annual incentive

Health insurance

401(k) match

Tuition assistance

Wireless service

Wellness program

Teladoc

Referral program

Learning paths

Job summary

C Spire is seeking a technically oriented MCS Solutions Engineer to support the sales team through the customer lifecycle in a dynamic managed services environment. You will partner with Account Executives to uncover business challenges, craft solutions spanning networking, cloud, security and collaboration, and present clear business value to executives and technical stakeholders.

You will architect proposals, collaborate with Delivery and Product teams, and help transition opportunities from

Qualifications

• 2+ years supporting enterprise technology, networking, cloud, cybersecurity, managed services, or technical sales.
• Foundational understanding of enterprise networking, cloud infrastructure, security, and managed services.
• Strong communication and presentation skills; ability to collaborate across Sales, Engineering, Product, and Operations.

Responsibilities

• Serve as trusted technical advisor to the MCS sales organization throughout the customer lifecycle.
• Lead technical discovery sessions with Account Executives and design technology solutions that align with business objectives.
• Architect and position managed services solutions across networking, cloud, cybersecurity, infrastructure, collaboration, connectivity and related technologies.
• Translate complex technical concepts into clear business value for executives and stakeholders.
• Develop solution architectures, technical recommendations, implementation assumptions, and supporting documentation for proposals and RFP/RFI responses.
• Collaborate with Engineering, Product, Operations, Delivery and Project Management to ensure technically sound, supportable and profitable solutions.
• Identify opportunities to expand customer relationships by moving project-based work to recurring managed services.
• Conduct presentations, whiteboarding, demonstrations, workshops, and executive briefings during the sales cycle.
• Provide technical coaching and enablement to Account Executives through repeatable solution plays and best practices.
• Ensure smooth transition from Sales to Delivery with complete technical handoff documentation.

Skills

Communication

Presentation

Collaboration

Sales Engineering

Solutions Architecture

Education

Bachelor's degree or equivalent

Job description

Responsibilities

What You Will Do Serve as the trusted technical advisor supporting the M&CS (Managed & Cloud Services) sales organization throughout the customer lifecycle. Partner with Account Executives to lead technical discovery sessions, identify customer business challenges, and design technology solutions that align with business objectives. Architect and position managed services solutions across networking, cloud, cybersecurity, infrastructure, collaboration, connectivity, and related technologies. Translate complex technical concepts into clear business value for executive, technical, and operational stakeholders. Develop solution architectures, technical recommendations, implementation assumptions, and supporting documentation for customer proposals and RFP/RFI responses. Collaborate with Engineering, Product, Operations, Delivery, and Project Management teams to ensure proposed solutions are technically sound, supportable, and profitable. Identify opportunities to expand customer relationships by transitioning project-based engagements into recurring managed services. Conduct customer presentations, whiteboarding sessions, demonstrations, workshops, and executive briefings throughout the sales cycle. Serve as a technical resource during strategic customer pursuits, helping account teams develop winning solution strategies. Provide technical coaching and enablement to Account Executives through repeatable solution plays, discovery frameworks, and technical best practices. Ensure seamless transition of customer opportunities from Sales to Delivery by providing complete technical handoff documentation, project assumptions, dependencies, risks, and success criteria. Stay current on emerging technologies, industry trends, AI-enabled solutions, and competitive offerings.

Qualifications

• MCS Solutions Engineer I Bachelor's degree in a related field or equivalent experience. 2+ years supporting enterprise technology, networking, cloud, cybersecurity, managed services, or technical sales. Foundational understanding of enterprise networking, cloud infrastructure, security, and managed services. Strong communication and presentation skills. Ability to collaborate across Sales, Engineering, Product, and Operations.
• MCS Solutions Engineer II 5+ years in sales engineering, solutions engineering, solutions architecture, managed services, or enterprise technology consulting. Experience leading discovery sessions and developing complex solution designs. Strong understanding of recurring revenue business models. Experience supporting enterprise sales cycles and developing technical proposals.
• Senior MCS Solutions Engineer 8+ years supporting strategic enterprise customers. Expert knowledge across networking, cloud, cybersecurity, infrastructure, collaboration, and managed services. Experience mentoring Solutions Engineers and influencing technical strategy. Relevant industry certifications preferred.

What You Will Gain

A career working alongside industry experts solving meaningful business challenges.

• Competitive Compensation Package
• Annual Performance Incentive Opportunity
• Blue Cross Blue Shield Health Insurance
• 401(k) with Company Match
• Tuition Assistance
• Complimentary Wireless Service & Device*
• WellBeacon Wellness Program
• Teladoc Telemedicine
• Paid Talent Referral Opportunities
• Tailored Learning Paths for Every Position

Physical Requirements

Ability to sit or stand for extended periods. Travel approximately 30%. Occasionally lift up to 25 pounds. Communicate effectively in person, virtually, and by phone.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

We’re in search of the ambitious. The curious, the norm breakers, the never-settlers.

Up for the challenge? If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!