Senior Master Technician

Johnson City Ford; Johnson City (TN); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading automotive company is looking for a Senior Master Technician to join their team in Johnson City. The ideal candidate will perform a variety of mechanical services, diagnose complex issues, and provide excellent customer service. This role requires Ford certification and significant experience in automotive repair, offering a competitive salary and growth opportunities within the esteemed Ford family.

Benefits

Health Insurance

401K Plan

Paid time off

Flexible Work Schedule

Employee vehicle purchase plans

Growth opportunities

Qualifications

• Minimum 5 years experience as an Automotive Technician.
• Thorough knowledge of automotive systems.
• Previous experience at a Ford dealership.

Responsibilities

• Perform mechanical services on vehicles efficiently.
• Diagnose and repair complex issues using tools.
• Communicate effectively with customers about repairs.

Skills

Diagnostic skills

Problem-solving skills

Customer service skills

Education

High school diploma or equivalent

Ford Certification

Master Technician certification

Tools

Diagnostic tools

Job description

We are seeking a Senior Master Technician who is Ford-certified to join our team! This individual will be responsible for performing a variety of mechanical services on vehicles, diagnosing and repairing complex mechanical issues, and providing exceptional customer service to our clients. The ideal candidate will have a strong background in the automotive industry and a passion for delivering top-quality workmanship.

By working at Johnson City Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Health Insurance

• Compensation based upon experience

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Flexible Work Schedule

Responsibilities:

• Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.

• Diagnose and repair complex mechanical issues using diagnostic tools and equipment.

• Provide accurate and detailed reports of repairs and services performed.

• Ensure all work is completed to the highest standards and follows manufacturer specifications.

• Continually maintain and update technical knowledge and skills through training and certifications.

• Communicate effectively with customers to explain repairs and services and address any concerns or questions.

• Collaborate with the service team to maintain a clean and organized work area.

• Adhere to all safety protocols and regulations.

Requirements:

• High school diploma or equivalent.

• Ford Certification

• Previous experience at a Ford dealership

• Minimum of 5 years of experience as an Automotive Technician, with a Master Technician certification preferred.

• Thorough knowledge of automotive systems, mechanics, and components.

• Strong diagnostic and problem-solving skills.

• Proficient with diagnostic tools and equipment.

• Excellent communication and customer service skills.

• Ability to work efficiently and independently in a fast-paced environment.

• Valid driver's license and clean driving record.

• Ability to lift up to 50 pounds and stand for extended periods of time.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.