Senior Master Schedule and Records Coordinator

Ohio State University; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

The Ohio State University is seeking a Senior Master Schedule and Records Coordinator to lead CFAES master scheduling on the Columbus campus. You will manage the SIS-based schedule, coordinate offerings with academic units, and liaise with the University Registrar to ensure policy alignment.

You will train scheduling contacts, implement new processes, and support records and program assessment initiatives, with occasional travel across Ohio.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years of relevant professional experience.
• Experience coordinating complex processes and working with multiple stakeholders.
• Strong organizational and communication skills.
• Ability to interpret policies and academic regulations.

Responsibilities

• Serve as the primary administrator for CFAES master schedule in SIS.
• Coordinate course scheduling with academic units to align with curricula.
• Audit offerings for accuracy and policy compliance.
• Provide guidance and training to scheduling contacts and faculty.
• Lead or support new scheduling systems and processes.
• Manage instructional and general assignment classroom spaces.
• Support student records processes and program assessment.
• Travel within Ohio as needed.

Skills

Academic scheduling

Data management

Training others

Policy interpretation

Education

Bachelor's degree

Advanced degree in related field

Tools

SIS (Student Information System)

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail] . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.Job Title:Senior Master Schedule and Records CoordinatorDepartment:FAES | Academic Program AdministrationUnder the direction of the Assistant Dean of Academic Affairs within the College of Food, Agricultural, and Environmental Sciences (CFAES), this position serves as the primary operational lead for the college's master schedule of course offerings on the Columbus campus. The role is responsible for managing course scheduling activities within the Student Information System (SIS), coordinating course offerings with academic units, ensuring compliance with university and college curricular requirements, and serving as a key liaison with the University Registrar.This position provides expert guidance and training to academic unit scheduling personnel, supports the implementation of new scheduling processes and technologies, manages instructional space scheduling, and contributes to broader Academic Programs initiatives through technical, reporting, and records-related support.Key ResponsibilitiesCourse Scheduling and Academic Operations (75%)Serve as the primary administrator for the CFAES master schedule of course offerings within the Student Information System (SIS).Coordinate course scheduling activities with academic departments and schools, ensuring course offerings align with approved curricula, academic plans, and university policies.Maintain, update, and audit course offerings to ensure accuracy, compliance, and adherence to established university and college requirements.Provide guidance, training, and procedural support to academic unit scheduling contacts and faculty involved in course scheduling and development.Collaborate with academic units to resolve scheduling conflicts, identify scheduling solutions, and implement course changes and new course offerings.Act as a central liaison between CFAES, the University Registrar, Ohio State ATI, and university scheduling partners to support coordinated academic scheduling activities.Independently analyze and resolve routine and complex scheduling issues using established policies, procedures, and professional judgment.Lead or support implementation of new scheduling systems, platforms, processes, and procedures; develop and deliver training for faculty, staff, and scheduling coordinators.Manage scheduling processes for assigned instructional and general-assignment classroom spaces, including classroom utilization and event scheduling.Develop, maintain, and enhance web-based scheduling resources and related documentation for faculty, staff, and academic units.Support continuous improvement efforts related to course scheduling, catalog management, and academic operations.Academic Programs Technical and Records Support (25%)Provide administrative and technical support to Academic Programs initiatives.Support student records processes, program assessment activities, data management, and reporting functions as assigned.Participate in special projects that support college academic affairs priorities and operational effectiveness.Perform other duties as assigned in support of Academic Programs.Travel within the state of Ohio and occasional evening or weekend work may be required.Required QualificationsBachelor's degree or equivalent combination of education and experience.Minimum of four (4) years of relevant professional experience.Demonstrated experience coordinating complex processes, managing data systems, and working with multiple stakeholders.Strong organizational, analytical, problem-solving, and communication skills.Ability to interpret and apply policies, procedures, and academic regulations.Experience providing training, guidance, and customer service to diverse constituents.Ability to independently manage competing priorities and resolve issues with minimal supervision.Preferred QualificationsFour to eight (8) years of progressively responsible experience in higher education administration, academic operations, scheduling, student services, or related areas.Experience working with student information systems, curriculum management systems, or university scheduling platforms.Advanced degree in a related field.Experience implementing process improvements, system enhancements, or organizational change initiatives.Knowledge of university curriculum, registration, scheduling, or academic policy processes.Knowledge, Skills, and AbilitiesExpertise in academic scheduling and operational processes.Ability to interpret complex policies and apply them consistently.Strong attention to detail and commitment to data accuracy.Excellent relationship-building and collaboration skills.Proficiency with enterprise information systems, databases, and web-based resources.Ability to train and support users with varying levels of technical expertise.Strong project coordination and organizational skills.Additional Information:This job profile is a Registration and Records Coordinator 3 (T3 level) on the career roadmap.The offer for this position will fall within the positions pay range based on internal equity, unit’s available budget, and the candidate’s qualificationsLocation:Agricultural Administration (0003)Position Type:RegularScheduled Hours:40Shift:First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .The university is an equal opportunity employer, including veterans and disability.