Senior Marketing Operations Lead

airbnb, Inc.; United States; Remote; USD 80,000 - 160,000; Full time

Job summary

An established industry player is seeking a Senior Marketing Operations Lead to enhance its marketing strategy and operations. This pivotal role involves leading marketing planning, improving operational efficiencies, and collaborating across various departments to drive impactful initiatives. The ideal candidate will have extensive experience in global marketing operations and a passion for fostering cross-functional collaboration. Join a team that values diversity and innovation, where your contributions will help shape the future of marketing at a globally recognized platform. If you're ready to make a significant impact in a dynamic environment, this opportunity is for you.

Benefits

Bonus

Equity

Benefits

Employee Travel Credits

Qualifications

• 12+ years in global marketing operations and strategy.
• Experience with marketing and creative disciplines.
• Strong business acumen and structured thinking.

Responsibilities

• Lead biannual Marketing planning and roadmapping.
• Design improvements for systems and processes.
• Drive cross-functional special projects for growth.

Skills

Global Marketing Operations

Strategy & Operations

Management Consulting

Business Acumen

Cross-Functional Collaboration

Process Improvement

Project Management

Communication Skills

Education

Bachelor's Degree

Master's Degree

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

It takes a diverse team united behind something big to make this possible. Together, we work hard, we laugh a lot, and we are passionate about our company, our values, and our mission to create a world where anyone can belong anywhere.

As Airbnb continues to grow as a business and mature operationally as an organization, we are looking for a Senior Marketing Operations Lead to join our Marketing Operations team.

The Difference You Will Make:

This role will report into the Director of Marketing Operations, with an emphasis on business operations. In particular, this role will be responsible for leading Marketing planning and roadmapping, as well as diagnosing and operationalizing opportunities to continue improving the overall strategic rigor, operational efficiency, and business impact of Airbnb’s world-class Marketing organization. This role will work closely with leadership stakeholders and working teams across Marketing functions, Creative, Finance, Talent, and beyond.

A Typical Day:

• Lead biannual Marketing planning and roadmapping, in partnership with Marketing and Creative leadership, Finance, and other cross-functional partners
• Maintain the org-wide trusted ‘source of truth’ roadmap
• Design new and/or step-change improvements for systems and processes used across Marketing
• Develop operational frameworks, processes, and resources that continue to improve operating clarity, focus, and efficiency as Airbnb and our Marketing continue to scale globally
• Drive cross-functional special projects, as prioritized by the Head of Marketing. E.g., facilitating cross-functional process definition and role clarity for 0->1 initiatives, designing a prioritization framework for assessing and operationalizing new growth pillars
• Support the rhythm of business for Marketing leadership (e.g., Executive team updates, leadership reviews, leadership offsite content)

Your Expertise:

• 12+ years of experience in global marketing operations, strategy & operations, and/or management consulting (or the equivalent)
• Experience working with a global marketing organization across marketing and creative disciplines (Strategy, Brand, Product/Marcom, Growth, Media, Creative, Production, etc.)
• Structured thinker with strong business acumen
• Experience partnering with Finance (FP&A, Strategic Finance) and Analytics/Data Science
• Experience establishing systems and developing processes in a dynamically scaling environment
• Ability to take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line in a timely fashion
• Passion for cross-functional collaboration, particularly given the functional structure and collaborative culture of Airbnb
• Strong spirit of ownership and responsibility, balanced with a low-ego willingness to partner closely with others to achieve alignment and buy-in
• Ability to own the work in a hands-on way and be in the details
• Ability to effectively communicate and influence decisions at all levels

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [e-mail]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.