Senior Marketing Operations Architect (Remote, United States)

Tbwa Chiat/Day Inc; United States; Remote; USD 125,000 - 148,000; Full time

Job summary

Join a forward-thinking company as a Senior Marketing Operations Architect, where you'll design and scale innovative marketing technology solutions. This role is pivotal in creating a seamless, data-driven ecosystem that enhances operational efficiency and drives smarter decision-making through AI. You'll collaborate with cross-functional teams, tackle complex challenges, and optimize workflows, making a significant impact on the future of marketing automation. If you're passionate about leveraging technology to improve marketing processes, this is the perfect opportunity for you.

Benefits

Equity

Bonus

Flexible working hours

Professional development opportunities

Qualifications

• 5-7+ years of marketing operations experience with a focus on automation.
• Proficient in SQL and experience with data modeling systems.

Responsibilities

• Design and maintain automated marketing infrastructure for data flow.
• Monitor data integrity across multiple systems and resolve issues.

Skills

Marketing Operations Expertise

Technical Expertise

Problem-Solving Mindset

Collaboration & Agility

Driving Results in a Dynamic Environment

Salesforce Mastery

Tools

SQL

BigQuery

Salesforce

Customer.io

Workato

FiveTran

Job description

Senior Marketing Operations Architect (Remote, United States)

United States (Remote)

We’re seeking a highly skilled Sr. Marketing Operations Architect to design, maintain and scale Grafana’s marketing technology infrastructure. In this role, you’ll be at the forefront of building a seamless, data-driven marketing ecosystem—ensuring data integrity, automating key processes, and enhancing operational efficiency.

This is more than just marketing operations; it’s an opportunity to shape the future of automation and analytics, leveraging AI to drive smarter decision-making. We’re looking for someone with deep technical expertise, a passion for problem-solving, and a drive to make a meaningful impact. If you thrive on tackling complex challenges, optimizing workflows, and exploring AI’s potential in marketing, we’d love to hear from you.

Responsibilities:

• Marketing Operations Infrastructure Development: Design, build, and maintain the automated infrastructure that powers our marketing operations, ensuring seamless data flow between systems, streamline marketing processes and improve efficiency.
• Data Integrity Management: Proactively monitor and troubleshoot data integrity issues across multiple systems (CRM, email tools, analytics platforms, automation platforms, data warehouses), identifying and resolving discrepancies to ensure data accuracy.
• Reporting & Analytics: Build and maintain reporting tables, analyze marketing performance, and provide insights to drive strategic decision-making.
• Cross-Functional Collaboration: Work closely with marketing, sales, and engineering teams to maintain and optimize data workflows.
• Proactive Problem-Solving: A proactive approach to identifying and addressing complex challenges, with the ability to develop creative solutions.
• AI Curiosity and Proficiency: Demonstrated curiosity about AI and its potential applications in marketing operations. Experience with or a strong desire to learn about AI tools and techniques relevant to marketing automation.

Skills:

• Marketing Operations Expertise: 5-7+ years experience. Deep understanding of marketing operations best practices and experience building and scaling marketing automation infrastructure.
• Technical Expertise: Experience building tables from disparate data sources for downstream use, reporting and analyzing data. Proficient in SQL, BigQuery (or similar data warehouse), general understanding of dbt or data modeling systems is a plus.
• Marketing Tech Stack Knowledge: Strong understanding of data synchronization across systems like Salesforce, Customer.io, Workato, FiveTran, and analytics tools.
• Salesforce Mastery: Advanced experience managing marketing-related Salesforce objects, handling integrations, reporting and leveraging Salesforce data in BigQuery.
• Problem-Solving Mindset: Ability to troubleshoot complex data flows, solve ambiguous problems, and move quickly to implement solutions.
• Collaboration & Agility: Strong teamwork skills with a proactive approach to aligning stakeholders across marketing, sales, and data teams.
• Driving Results in a Dynamic Environment: A highly adaptable and proactive individual. Balances strategic thinking with efficient execution to drive results, and is a collaborative team member.

In the US, the base compensation range for this role is $125,000 - $148,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed on our careers page.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.