Senior Marketing Manager

Merlin Entertainments - Corporate; Orlando (FL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Merlin Magic Pass

Health care options

401(k) matching

Tuition reimbursement

Learning and advancement opportunities

Job summary

Merlin Entertainments - Corporate is seeking a Senior Creative & Media Marketing Manager for the Central Cluster. Lead the marketing team across multiple experiences, driving demand, visitation, and revenue targets with a mix of digital and traditional channels.

You will partner with Global Brand, CRM, PR, and Performance Media to craft cohesive campaigns, manage budgets, and deliver measurable results. Strong leadership and strategic thinking are essential.

Qualifications

• 5+ years of marketing leadership experience in entertainment, hospitality, tourism or retail.
• Excellent verbal and written communication skills.
• Proven success in developing and executing integrated campaigns.
• Experience leading teams in complex organizations with cross-functional collaboration.
• Strong analytical and strategic thinking with data-driven insights.

Responsibilities

• Develop the marketing strategy for the Central Cluster in line with GTM objectives.
• Plan and activate integrated campaigns for cluster experiences and guest engagement.
• Lead creative development and adaptation with global teams.
• Collaborate with Global Brand to ensure consistent messaging and brand growth.
• Manage marketing objectives, budgets, and cross-merchant partnerships.
• Provide regular reporting and insights to senior leadership.

Skills

Marketing leadership

Integrated campaigns

Digital & traditional marketing

Stakeholder management

Budget management

Tools

CRM

Analytics

Job description

What you'll bring to the team

As Senior Creative & Media Marketing Manager for the Central Cluster, you will lead the marketing team in executing high-impact campaigns, activations, and guest experiences across PEPPA PIG Theme Park DFW, PEPPA PIG World of Play Grapevine, and SEA LIFE locations in Grapevine, Mall of America, and San Antonio. Operating within a collaborative Go-to-Market structure and partnering closely with cross-functional Centers of Excellence-including Global Brand, CRM, PR, and Performance Media-you will drive consumer demand, visitation, and primary revenue targets. We are seeking a dynamic, result-driven leader with expertise in digital, traditional, local, and tourism marketing who brings creative, out-of-the-box thinking to maximize cluster growth.

Qualifications & Experience

Key Responsibilities:

• Be a key contributor in developing the marketing strategy for your cluster / GTM Director, aligning with the company's overall business objectives. Ensure a cohesive and impactful brand presence across your market.
• Lead the planning, development, and activation/execution of compelling integrated marketing campaigns for your cluster and experiences that engage and inspire our target audiences and deliver our customer, brand and commercial objectives.
• Creative campaign development and adaptation, from brief to execution, ensuring alignment with brand positioning, audience insight, and business goals; working in conjunction with the global team.
• Work closely with the Global Brand to align marketing efforts with brand strategies and frameworks and drive brand growth. Ensure consistent brand messaging and identity across all marketing activity.
• Deliver our marketing objectives by embracing matrix working and building partnerships across Merlin and with external agencies to ensure strategies are integrated across all customer touchpoints.
• In collaboration with the Global Insights and Strategy team, drive customer engagement by placing target customers at the heart of marketing plans, ensuring a deep understanding of customer behaviour, market trends, and the competitive landscape.
• Work as a team with your cluster to support your GTM Director by developing marketing plans that deliver our cluster objectives. Drive relevance and effectiveness by ensuring any global activity is adapted effectively to meet local market needs. Use frameworks provided for regional teams to help achieve local marketing goals and build best practice.
• Lead and develop your team, including Marketing and Social Media roles, and role model Merlin values and behaviours to all team members around you, helping to foster a culture of creativity, collaboration, and excellence.
• Provide regular reporting and insight to senior leadership, making data-driven recommendations for continuous improvement. Manage the cluster marketing budget, ensuring optimal allocation of resources across campaigns and regions with no overspend.

Experience and Qualifications:

• 5+ years of experience in marketing roles, ideally within entertainment, hospitality, tourism, or retail sectors.
• Excellent verbal and written communication skills
• Proven success in developing and executing integrated marketing campaigns
• Experience working within complex organizations and collaborating with different teams, balancing priorities.
• Leadership and people management skills, with experience in managing and developing people, directly or indirectly.
• Strong analytical and strategic thinking abilities, with a track record of using data-driven insights to inform marketing strategies.
• Excellent stakeholder management
• Proven experience managing marketing budgets and demonstrating marketing ROI. Robust commercial understanding in particular the role marketing plays in business performance.
• A passion for the entertainment and tourism industry, with a customer-first approach to marketing.

Benefits

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• Paid Time Off (PTO).
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards.
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Pay Range

Competitive