Senior Marketing Director - Commercial Banking & Marketing Operations

Western Alliance Bancorporation; Phoenix (AZ); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical and dental insurance

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bancorporation is looking for a Senior Marketing Director in Phoenix, Arizona, to lead the marketing strategy for various business lines. This role involves designing and executing marketing efforts, ensuring compliance, and managing budgets while closely working with executives. The ideal candidate will have over 15 years of experience in marketing and communications, with a strong focus on the financial services sector.

Benefits include competitive salaries, insurance, and a robust 401k plan, providing a supportive environment to grow your career.

Qualifications

• 15+ years of related experience in Marketing & Communications or similar field.
• High school diploma required; Bachelor's degree or equivalent experience preferred.
• Advanced to expert knowledge of marketing campaign management across channels.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations.

Responsibilities

• Lead marketing strategy and execution for key business lines.
• Oversee marketing operations including compliance and risk management.
• Manage PR consultants and develop public relations strategies.
• Analyze and report on return on investment for marketing spend.

Skills

Marketing campaign management

Financial Services knowledge

Leadership skills

Communication skills

Regulatory compliance knowledge

Education

Bachelor's degree

Tools

Workfront

Job description

Job Title:

Senior Marketing Director - Commercial Banking & Marketing Operations

Location:

CityScape

What you'll do:

Western Alliance Bank is seeking a Senior Marketing Director to lead marketing strategy and execution for key business lines while ensuring strong operational discipline across the marketing organization. As a Senior Marketing Director, you'll be responsible for designing, leading and executing the marketing and sales support efforts for key business lines or areas throughout the bank. You'll be a key leader in the marketing department and serve the organization as a whole with broad scope of responsibilities across geographies. A key responsibility is to be a strategic partner for executives, business units and departments on brand management, public relations, event marketing and business development initiatives. You'll be responsible for translating business goals into measurable marketing outcomes, leveraging market insights, competitive intelligence, and analytics. Another key responsibility will be overseeing marketing operations including compliance, risk and process governance. You'll also be responsible for leading marketing strategies and budgets for business line(s), new or enhanced products, company strategic initiatives and special projects. The Senior Marketing Director also assists the Chief Marketing Officer with brand management, product development and analysis, campaign development, media spend and placement, risk and compliance related items and vendor management. In addition, this role manages PR consultants and develops market and industry specific public relations strategies.

• Responsible for supporting the Chief Marketing Officer in maintaining a consistent corporate image.
• Support key business line leaders with customer experience management, sales support, public relations activities and helps to identify and pursue market opportunities.
• Lead department risk and control framework, audit readiness, compliance integration into marketing workflows, policies and procedures oversight, vendor governance and third‑party risk alignment plus data and process/project governance.
• Responsible for high profile and specialty projects for the company.
• Oversee placement of marketing assets for all media outlets for associated business areas (print, radio, TV, online, billboard, etc).
• Oversee promotions and campaigns to support the selling of bank products and services.
• Oversee development of presentation decks, talking points and other materials for executives and other spokespeople. Also responsible for ensuring the website content is fresh and engaging and compliant for auditing purposes.
• Lead marketing strategies and budgets for key lines of businesses, new or enhanced products, company strategic initiatives and special projects.
• Oversees the marketing budget including reforecasting and planning.
• Analyze and report on return on investment for marketing spend.
• Partner with management on community sponsorships, donations, and Community Reinvestment Act contributions.
• Lead market and competitive research. Act as an advisor for key business lines and ensure positioning is effective.
• Oversee final reporting on event marketing initiatives and make recommendations about future event marketing investments.
• Serve as marketing representative on operational and risk committees and create risk assessments as it relates to Reputation Risk, track and communicate key metrics for company‑wide risk reporting.
• Provide analysis to executives and sales team on best practices, market trends and shifts, and performance monitoring metrics.
• Serve as marketing representative on operational and risk committees.
• Create risk assessments as it relates to Reputation Risk and track and communicate key metrics for company‑wide risk reporting.
• Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

What you'll need:

• 15+ years of related experience in Marketing & Communications or similar field.
• High school diploma required; Bachelor's degree or equivalent experience preferred.
• Previous leadership experience required.
• Advanced to expert knowledge of marketing campaign management across channels. Knowledge of marketing processes including but not limited to creative work, messaging, managing agencies and vendors, budgeting, etc.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced to expert skills in personal computer operation, marketing program management, Workfront or other project management tools.
• Advanced experience in Financial Services and/or Banking, or similar field.
• Expert speaking and writing communication skills.
• May require up to 25% travel.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands – Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank – that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation