Senior Marketing AI Product Operations Lead

Pfizer Inc; New York (NY); Hybrid; USD 124,000 - 207,000; Full time

Benefits offered by this job

Hybrid work schedule

401(k) matching contributions

Health benefits

Job summary

Pfizer Inc. is seeking a Senior Manager, Marketing AI Product Operations to scale AI solutions from pilot to enterprise, partner with product, engineering, and supporting teams, and ensure a brand-aligned, adopted, and impactful user experience across the US Commercial Organization.

The role sits within a CoCo Product Pod at the intersection of business need, workflow, and AI capability, requiring strong business analysis and product discipline.

Qualifications

• Bachelor’s or Master’s degree in Business, Life Sciences, Health, Design/HCI, or related field.
• 6+ years of experience in business analysis, strategy, digital transformation, or product/experience roles, preferably in healthcare or life sciences.
• Experience translating business needs into technical or product requirements with data/analytics teams.
• Working knowledge of healthcare or commercial workflows and how users interact with digital tools.

Responsibilities

• Act as liaison between internal AI product units (Product, PMO, UX, Data Science, Engineering, Research, QC, launch readiness).
• Facilitate workshops, interviews, and co-creation sessions to gather insights and define solution requirements.
• Develop business requirement documents, user stories, definitions of done, dependencies, and acceptance criteria for AI products.

Skills

Business analysis

Stakeholder management

Facilitation

AI/ML familiarity

Education

Bachelor’s or Master’s degree

Tools

JIRA

Confluence

Figma

Github

Job description

Pfizer Inc. is seeking a Senior Manager, Marketing AI Product Operations to scale AI solutions from pilot to enterprise, partner with product, engineering, and supporting teams, and ensure a brand-aligned, adopted, and impactful user experience across the US Commercial Organization.

The role sits within a CoCo Product Pod at the intersection of business need, workflow, and AI capability, requiring strong business analysis and product discipline.