Senior Market Research & Intelligence Leader (Hybrid)

Capital One Group; McLean (VA); Hybrid; USD 162,000 - 203,000; Full time

Job summary

Capital One is seeking a Senior Manager, Market Research & Intelligence to lead primary research design and insights for Global Enterprise Affairs. You will oversee studies, manage vendors, and translate findings into strategic actions for senior leadership across the enterprise.

The role emphasizes exceptional writing, communication and storytelling to influence strategy, with a hybrid work model and location in McLean, VA.

Qualifications

• Bachelor’s Degree or Military Experience.
• 8+ years of data analytics and research experience.
• 4+ years of project or program management experience.
• Experience in public affairs, public policy, or corporate communications research.
• Professional writing and external communication experience; writing samples may be requested.

Responsibilities

• Develop and deliver strategic research design to inform leadership decisions.
• Socialize compelling research products to senior leaders across GEA and the enterprise.
• Lead research operations, standardize vendor management and reporting practices.
• Design and automate organization-wide research processes to improve efficiency.
• Mentor junior associates and share best practices in research design and storytelling.

Skills

Writing

Communication

Storytelling

Leadership

Vendor management

Strategic thinking

Influencing

Education

Bachelor’s Degree or Military Experience

Tools

Qualtrics

SQL

Tableau

SPSS

STATA

Job description

Capital One is seeking a Senior Manager, Market Research & Intelligence to lead primary research design and insights for Global Enterprise Affairs. You will oversee studies, manage vendors, and translate findings into strategic actions for senior leadership across the enterprise.

The role emphasizes exceptional writing, communication and storytelling to influence strategy, with a hybrid work model and location in McLean, VA.