Senior Market Manager, Luxe

Meyandy LLC; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Airbnb Luxe is seeking a Senior Market Manager in San Francisco to drive supply growth by acquiring Luxe listings and cultivating host relationships. You will serve as the market expert, combining luxury real estate knowledge with a consultative, relationship-first approach to acquisition and account management.

You will collaborate with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure homes meet Luxe standards while leading growth initiatives and solving host

Qualifications

• Must have experience in luxury real estate or premium travel markets.
• Strong relationship-building and consultative sales skills.

Responsibilities

• Lead net-new host and listing acquisition in assigned markets to meet quarterly supply goals.
• Prospect high-quality homes through research, networking, and partnerships with luxury professionals.
• Qualify incoming leads and hand off vetted hosts/listings with clear documentation.
• Articulate Luxe value proposition across formats to luxury audiences.

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Difference You Will Make:

As a Luxe Senior Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management.

You will work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets Airbnb Luxe's standards. This role is equally focused on strategic growth and day-to-day excellence - you'll be equally comfortable prospecting net-new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges.

A Typical Day:

Supply Acquisition & Pipeline Development

• Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals
• Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators
• Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation
• Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience

Market Development & Launches

• Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring
• Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape
• Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region

Host Account Management & Optimization

• Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor
• Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations
• Support onboarding of new listings for assigned hosts, ensuring a seamless experience
• Design and deploy strategies to manage and optimize long-tail hosts across your markets
• Improve listing bookability through performance analysis and targeted host education

Cross-Functional Collaboration & Escalations

• Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives
• Serve as an effective "air traffic controller" — routing host requests to the right internal resources while maintaining direct host accessibility
• Cascade host feedback to relevant stakeholders to inform product and policy decisions