Senior Marine Claims Specialist

Zurich NA; Texas; On-site; USD 76,000 - 124,000; Full time

Job summary

Zurich North America is hiring a Marine Claims Senior Claims Specialist with hull and liability experience preferred. The role supports flexible, hybrid work within the United States, with potential in-office attendance as needed.

Responsibilities include handling dedicated accounts and regular liaison with insureds, brokers, and underwriters. Travel is occasional, and licensure requirements apply to adjusters.

Qualifications

• Bachelor’s Degree and 6+ years in Claims/Litigation Management area OR JD with 2+ years in Claims/Litigation Management area OR Zurich apprenticeship with 6+ years in Claims/Litigation Management area OR Completion of Zurich Claims Training Program with 6+ years in Claims/Litigation Management area OR High School Diploma Equivalent with 8+ years in Claims/Litigation Management area
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products

Responsibilities

• Handle dedicated accounts with Marine claims focus.
• Frequent interaction with Insureds, Brokers, and Underwriters.
• Some travel may be required but not very frequent.

Skills

Marine claims

Strong analytical skills

Multi-tasking

Team collaboration

Communication skills

Claims handling

Education

Bachelor’s Degree in Claims/Litigation

Juris Doctor

Zurich Claims Training Program

Zurich Certified Insurance Apprentice

High School Diploma + 8+ years experience

Tools

Microsoft Office

Job description

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into [one of] the following North American Claims office[s]: remote US.

We are excited to share that Zurich North America is hiring a Marine Claims Senior Claims Specialist Role (With Hull and Liability experience preferred) to join our team! We are open to remote work for the right candidate located within the U.S..

In this role you will be responsible for:

• Ability to handle dedicated accounts.
• Frequent interaction with Insureds, Brokers,and Underwriters.
• Some travel may be required but this is not very frequent.

Basic Qualifications:

• Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area. OR
• Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area. OR
• Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area. OR
• Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area. OR
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area. AND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets, and products

Preferred Qualifications:

• Experience in Marine claims preferred
• Emphasis on Marine Liability, Hull, Blue water and brown water claims, Jones Act, General Average and Ocean Cargo Claims experience preferred.
• Licensed in all states as needed preferred.
• Effective verbal and written communication skills
• Strong analytical, critical thinking and problem-solving skills
• Strong multi-tasking and prioritization skills
• Experience collaborating in a team environment and building cross functional working relationships
• Proactively shares and promotes sharing of insights
• Ability to gather unique perspectives from other teams/functions to optimize outcomes.
• Understands, analyzes, and applies the component parts of an insurance policy for complex claims
• Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
• Ability to determine the scope and exposure for complex claims
• Ability to leverage trend and relationships to provide high-quality customer service
• Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
• Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
• Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed salary range for this position is $75,800 - $124,100, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code

• 1033.

Location(s): AM - Texas Virtual Office, AM - Remote Work (US)

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No