Senior Manual QA Tester

Apex Systems; Charlotte (NC); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

401K with match

HSA

ESPP

Job summary

Everforth Apex is seeking a Senior Manual QA Tester in Charlotte, NC for a 12+ month contract. The role is primarily on-site with one remote day per week, focusing on end-to-end integration testing across frontend and backend systems.

You will own test planning, writing test cases, executing manual tests, and reporting in JIRA, with SQL basic queries and API testing. Experience with Octane and defect triage is a plus; the team emphasizes collaboration and a strong testing lifecycle.

Qualifications

• Experience with test management tools and writing test cases.
• Experience across the full testing lifecycle.
• Ability to gather requirements (often via JIRA), write test plans and cases, execute manually, and report results.
• Triaging defects and communicating impact.
• Testing interactions across multiple applications and systems.
• Web services/API testing and basic SQL querying.
• DB experience is preferred.

Responsibilities

• End-to-end integration testing of frontend to backend systems.
• Create and execute comprehensive test plans and cases.
• Document results and defects in JIRA; drive triage and resolution.
• Support automated testing efforts and identify automation candidates.

Skills

Test management

Test case writing

Full lifecycle testing

JIRA requirements

API testing

SQL basics

Defect triage

Multi-application testing

Tools

Octane

JIRA

Selenium

Automation framework

Job description

• Test management tool and test case writing experience


• Full testing life cycle experience


• Get requirements (typically JIRA), write test plan, test cases, execute test cases manually and report on that


• Testing interaction of multiple applications


• Web services (API) testing


• DB experience

Job#: 3052221

Job Description:

Position: Senior Manual QA Tester

Location: Charlotte, NC

• 4x/week onsite, 1x/week remote

Duration: 12+ months

Qualifications:

Top Requirements:

• Test management tool and test case writing experience


• Full testing life cycle experience


• Get requirements (typically JIRA), write test plan, test cases, execute test cases manually and report on that


• Triage for defects


• Testing interaction of multiple applications


• Web services (API) testing


• SQL (basic querying capability)


• DB experience

Plusses

• Octane (test planning)


• JIRA (defect reporting)


• Execute automated tests


• Identify if an automation candidate and route through automation engine


• Test everything manually, when code is stable, we flag it and move to automation possibly

Day to Day Responsibilities:

This group support several integration engines and is responsible for end-to-end integration testing to ensure the frontend UI connects appropriately to backend systems. The group focuses on ordering and billing-type end-to-end testing. For example, ensuring their customer facing web portal flows correctly to their back-end billing systems. The team utilizes Octane for test management planning, including writing test cases and tracking. Their defect management system is in JIRA, so working knowledge of JIRA is a plus. Their automation tool has been developed in house and is Java/Selenium based. The team is seeking someone with full testing life cycle experience, including gathering requirements (in JIRA), writing test plans, test cases, executing manual cases and reporting appropriately. This person should understand how systems interact and integrate together to be able to triage, understand bugs and help pin point their cause. This person should be comfortable with testing multiple applications and how they interact.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.