Senior Managing Director, Technology Banking

First Citizens Bank; San Francisco (CA); On-site; USD 233,000 - 404,000; Full time

Job summary

First Citizens Bank is seeking a Senior Managing Director to lead teams in Tech & Healthcare Banking. This role requires deep industry expertise, strong leadership, and risk management skills to drive growth initiatives and client relationships in a dynamic environment.

Qualifications

• 10 years experience in commercial banking, credit underwriting, or relationship management.
• Expert relationship management skills, especially in technology or healthcare sectors.
• Strong leadership capabilities to develop and coach teams.

Responsibilities

• Lead teams in acquiring and growing client relationships.
• Drive new business development and manage risk.
• Oversee portfolio performance and ensure compliance with risk management frameworks.

Skills

Relationship Management

Credit Skills

Strategic Questioning

Sales Management

Conflict Management

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

This role is based in San Francisco with the expectation that time working will regularly take place in our Bay Area offices.

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank of some of the world's most innovative companies and investors. SVB provides commercial and private banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights and connections. Learn more atsvb.com.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial finance expertise delivering best-in-class lending, leasing and other financial services coast to coast. Other specialty groups include syndications, TMT, Commercial Real Estate, Energy, Healthcare, Equipment Finance, and Sponsor Finance. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

The Senior Managing Director leads large-scale teams in Tech & Healthcare Banking, focusing on acquiring, growing, and managing client and ecosystem relationships. This strategic role requires:

Deep industry expertise in Technology and Healthcare sectors, including AI, compute power, infrastructure, and consumer/enterprise trends. Strong leadership skills to develop and coach teams, including managers of managers and senior-level sales leaders. Ability to drive strategic discussions with clients and stakeholders on capital solutions and business goals. Expertise in financing high-growth companies and managing complex, cross-functional relationships.

Risk management capabilities to ensure compliance and mitigate emerging risks. Skill in new business development, relationship expansion, and negotiating financing solutions for SVB Commercial Bank clients.

The ideal candidate will be a forward-thinking leader capable of positioning the platform for changing business conditions and driving growth initiatives within the Technology and Healthcare ecosystem. They will play a key role in talent development, cross-functional projects, and maintaining a visible market presence.

The role ensures risk management frameworks are in place across their assigned sectors, anticipates and addresses emerging industry risks, and maintains alignment with corporate strategy, internal policies, and regulatory requirements. The Senior Managing Director collaborates closely with senior leadership and senior stakeholders to set the tone for risk management across their entire portfolio.

Responsibilities

Strategic Sales Leadership:

• Lead large-scale teams in acquiring, orchestrating, and growing client and ecosystem relationships across lending as well as non-lending financial and operational needs
• Drive new business development and expansion of existing relationships - develop strategies to improve and grow loans, deposits, and broader banking services income
• Originate, advise on, and negotiate financing solutions for SVB Commercial Bank clients
• Develop strategies to improve and grow the balance sheet while managing risk
  Relationship Management:
• Build and develop key relationships with internal partners, stakeholders, and externally with clients and industry experts
• Act as a thought partner and sector expert, participating in industry events as a speaker/influencer
• Navigate key initiatives and relationships within the Technology ecosystem
• Differentiate the bank with key influencers in the market

Team Leadership and Talent Development:

• Lead multiple teams and managers with a focus on developing and coaching sales leaders
• Drive skills and career development for leadership
• Ensure the development and retention of top talent and leadership

Strategic Planning and Industry Expertise:

• Position the platform for changing business conditions, new business models, and growth initiatives
• Stay conversant in macro sector trends, including AI, compute power, infrastructure, and consumer/enterprise trends
• Drive and lead strategic discussions with clients and stakeholders about capital solutions and business goals
• Participate in industry events and maintain regular interaction with the investor community

Risk Management and Portfolio Oversight:

• Oversee the P&L for the team's portfolio
• Ensure controls are in place to manage and mitigate emerging risks
• Demonstrate a risk management mindset across the team

Responsible for expense management and operating decisions such as staffing and investment ROI

Position-Specific Skills:
Underwriting & Commercial Banking cross selling: Excellent Relationship Management and Credit skills to manage diverse team and full suite of portfolio needs; proven ability to ask strategic questions that get at the core of the issue or making a complicated situation understandable. Will focus on both lending and non-lending products and services.

Sector expertise: Experienced internal and external business leader; proven ability to maintain an extensive network of business relationships, including the executive management of clients, prospects, referral sources, and other influential relationships in market.

Portfolio Management: Adept at building, managing, and scaling a business.

Qualifications

Basic Qualifications: Bachelor's Degree and 10 years of experience in OR High School Diploma or GED and 14 years of experience in Commercial banking, Credit Underwriting or Analysis, or Relationship Management.

Preferred Qualifications: Expert relationship management skills
Preferred Area of Experience: Technology or healthcare sector experience
Preferred Area of Study: Finance, Economics, Business Administration, or related field

Core Competencies:
* Agility
* Communication Skills - Interpersonal
* Communication Skills - Presentation
* Conflict Management
* Develops Talent
* Decision Making
* Managing Performance
* Negotiating
* Sales Outreach
* Sales Management and Leadership
* Drive Strategic Direction
* Organizational Awareness

The base pay for this position is generally between $233,700 and $404,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.