Vice President Technology - Loyalty

Expedia Group; San Francisco (CA); Hybrid; USD 292,000 - 402,000; Full time

Job summary

Join a leading company as the Vice President of Technology for Loyalty, where you will drive platform strategy and leadership across a global engineering team. This key role involves modernizing systems for real-time personalization and managing a diverse group of 200+ engineers. If you're a builder ready to transform the travel experience with innovative solutions, we want you.

Benefits

Exciting travel perks

Generous time-off

Parental leave

Career development resources

Qualifications

• 15+ years of engineering experience.
• 10+ years of management experience with a global team of 100+ employees.
• Experience in high-availability, high-throughput platforms in cloud environments.

Responsibilities

• Define the end-to-end loyalty technology strategy across Expedia Group.
• Lead the design and development of scalable cloud-native systems.
• Build and scale a world-class engineering organization focused on innovation.

Skills

Leadership

Team Building

Cloud Systems Design

Technical Strategy

Education

Bachelor's degree in computer science or related field

Job description

Join to apply for the Vice President Technology - Loyalty role at Expedia Group

Join to apply for the Vice President Technology - Loyalty role at Expedia Group

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Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Expedia Product & Technology builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Introduction to Team

The Vice President, Loyalty role sits within the Membership & Engagement team within the Expedia Technology division, driven by three core pillars: Loyalty, Identity, and Messaging. This is a critical technology executive role responsible for leading the technical strategy, architecture, and delivery of Expedia Group's global loyalty platform. You'll be at the center of our global platform transformation, leading a team of 200+ engineers geographically dispersed across several time zones and will help steer one of Expedia Group's most strategic and important growth engines.

This opportunity is ideal for an ambitious, innovative technology executive looking to build something transformative on a global scale. This is a role for a builder, not a maintainer.

In This Role, You Will

Technology & Platform Leadership

• Define and execute the end-to-end loyalty technology and platform strategy across Expedia Group's global brand portfolio
• Lead the design, development, and modernization of scalable, cloud-native systems that enable real-time personalization and seamless loyalty integration
• Ensure operational excellence across performance, availability, security, and reliability
• Partner with Data Science, Product, and Marketing to build intelligent, insights-driven engagement systems
  
  

Talent and Organizational Leadership

• Build, inspire, and scale a world-class engineering organization focused on innovation, accountability, and inclusion
• Hire, develop, and retain top-tier talent while building strong succession plans
• Foster a culture of continuous learning, collaboration, and high performance across time zones and functions
  
  

Business and Strategic Influence

• Operate with deep business and customer acumen, translating strategy into action that drives measurable results
• Act as a key decision-maker in balancing competing priorities across functions, brands, and regions
• Drive alignment and delivery across a matrixed organization, engaging executive stakeholders and championing shared success
• Serve as a key member of the Membership & Engagement Leadership Team, contributing to company-wide strategy and leadership
  
  

Required Qualifications

What We're Looking For

• Bachelor's degree in computer science or related field
• 15+ years of engineering experience along with 10+ years of management experience with at least 2+ years of managing a global team of 100+ employees
• Experience leading the design and deployment of high-availability, high-throughput platforms in complex cloud environments
• Experience building global loyalty, membership, or rewards programs at scale
• Skilled in building and scaling high-performing global teams who can be hands-on technical when needed
  
  

This is your opportunity to define and build one of the most visible, impactful technology platforms in global travel. You will shape how travelers experience reward, recognition, and value, making loyalty a core Expedia Group differentiator.

Join us to help build the future of travel, and the technology that makes it unforgettable.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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