Senior Manager, Zscaler

The Vanguard Group; Wayne (PA); Hybrid; USD 120,000 - 155,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard seeks an experienced network security leader to manage a senior team responsible for secure design, implementation, and operation of enterprise networks. You will drive Zero Trust deployments, cloud security integration, and policy enforcement across on-prem and hybrid environments.

The role requires deep experience with Zscaler platforms (ZIA, ZPA) and the ability to guide vendor partnerships while maintaining compliance with security standards and regulatory requirements.

Qualifications

• Minimum of ten years related work experience.
• Strong working knowledge of network and cloud security architecture principles.
• Experience with Zscaler platforms (ZIA, ZPA) and secure internet access.
• Management experience with security architectures and vendor relations.

Responsibilities

• Hire, evaluate, and supervise crew; set performance standards and compensation decisions.
• Oversee network services, design, installation, and integration of new technologies.
• Lead complex issue resolution across Support Center and Technical Services.
• Guide policy, monitoring, and automation; maintain security documentation.
• Develop department goals and ensure SLAs meet business needs.

Skills

Network security

Zscaler ZIA

Zscaler ZPA

Zero Trust

Cloud security

Leadership

Vendor management

Policy enforcement

Education

Bachelor/Graduate degree

Tools

Network monitoring tools

Job description

Core Responsibilities

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Oversees the network team, which provides network services, including designing, installing, configuring, and integrating new network technologies. Ensures network installations meet standards and align with the divisional strategy.
• Manages the resolution of the most complex issues elevated from Support Center and Technical Services groups. Ensures problem identification, escalation, and resolution occurs in an expedient manner on all platforms.
• Oversees the implementation and maintenance of policies and procedures, system monitoring and automation, and troubleshooting activities. Identifies opportunities for continuous improvement. Ensures the maintenance of the telecom network documentation repository.
• Participates in the development of short and long term department goals. Implements operational plans to achieve department objectives. Ensures service level commitments are clearly understood to meet business needs.
• Manages the testing, evaluation, and selection of vendor products and manages relationships with vendors.
• Ensures compliance with Information Technology and Information Security policies and procedures within the team, an ensures deliverables meet Information Security Requirements.
• Manages enterprise and data center network security strategies leveraging modernized cloud-delivered security services.
• Manages and governs the team responsible for Zero Trust access architectures using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), enabling secure user to application connectivity without traditional network based trust models.
• Leads security services in application hosting environments with Zscaler Cloud Connector and Zscaler Branch Connector.
• Leads architectural patterns for secure internet access, private application access, and SaaS security, including traffic steering, identity based access controls, and policy enforcement across hybrid and remote work scenarios.
• Ensures Zscaler architecture aligns with Zero Trust principles, regulatory requirements, and enterprise security standards, including data protection and compliance controls.
• Partners with security operations teams to ensure architectures support operational visibility, threat prevention, user experience monitoring, and lifecycle management across both on prem and cloud delivered security platforms.
• Participates in special projects and performs other duties as assigned.

Qualifications

Minimum of ten years related work experience. Network experience preferred. Undergraduate degree in a related field or the equivalent combination of training and experience. Graduate degree preferred. Strong working knowledge of network and cloud security architecture principles, segmentation strategies, and Zero Trust design models. Management experience with Zscaler platforms, including ZIA and ZPA, and their role in secure internet access, private application access, and Zero Trust network transformations. Strong understanding of integrating firewall and Zscaler architectures with identity providers, routing, load balancing, application delivery, and hybrid cloud connectivity models.

Special Factors

Sponsorship Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's leading investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.