Senior Professional Services Consultant

Zscaler; United States; Remote; USD 164,000 - 205,000; Full time

Job summary

Zscaler is seeking a Senior Professional Services Consultant – Zero Trust Cloud to join our team as a remote role in the United States. You will deliver deployment advisory and implementation services for enterprise customers adopting the Zscaler Zero Trust Exchange platform, focusing on ZTC, Cloud Connector, and cloud workload security.

You will collaborate with Cloud, Network, and Security teams to design scalable Zero Trust solutions across AWS, Azure, and GCP, and work with Sales, Customer

Qualifications

• Demonstrated curiosity and active exploration of AI tools.
• Consulting or Professional Services experience in enterprise networking, cloud security, or Zero Trust, with hands-on expertise designing and implementing Zscaler Zero Trust Exchange platform solutions
• Practical experience with AWS, Azure, or GCP cloud workloads alongside a strong understanding of VPC/VNET, routing, DNS, NAT, load balancing, and hybrid connectivity
• Experience with Cloud Connector or similar cloud-based traffic inspection technologies and working knowledge of TCP/IP, IPsec, GRE, HTTP/HTTPS, and DNS
• Hands-on experience with Terraform / Infrastructure as Code, Git, CI/CD, and network troubleshooting tools such as Wireshark, tcpdump, traceroute, or MTR
• Strong customer-facing communication, presentation, and technical workshop facilitation skills

Responsibilities

• Lead end-to-end customer engagements from discovery to go-live.
• Design and deploy Zero Trust Cloud and Cloud Connector solutions for cloud workloads.
• Utilize Terraform and Infrastructure as Code to build scalable deployments and deliverables.
• Lead technical workshops, deployment planning, testing, troubleshooting, and knowledge-transfer sessions with cross-functional teams.
• Travel to customer locations for short-term engagements.

Skills

AI tools familiarity

Enterprise consulting

AWS/Azure/GCP

Terraform/IaC

Git/CI-CD

Network troubleshooting

Tools

Terraform

Git

CI/CD

Wireshark

tcpdump

traceroute

MTR

Job description

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Senior Professional Services Consultant – Zero Trust Cloud to join our team. This is a Remote role in the United States, reporting to the Sr. Manager, Professional Services in the Professional Services department. As a key field resource within our Professional Services Organization, you will deliver deployment advisory and implementation services to enterprise customers adopting the Zscaler Zero Trust Exchange platform, with a focus on Zero Trust Cloud (ZTC), Cloud Connector, and cloud workload security. You will work closely with customer Cloud, Network, and Security teams to design and deploy scalable Zero Trust solutions across AWS, Azure, and GCP, while collaborating with Sales, Customer Success, Support, Product, and Engineering teams to ensure successful customer outcomes.

What you’ll do (Role Expectations)

Lead end-to-end customer engagements from discovery and planning through design, deployment, validation, and go-live

Design and deploy Zscaler Zero Trust Cloud and Cloud Connector solutions for cloud workloads, including Internet Egress, East-West traffic inspection, and hybrid connectivity

Utilize Terraform and Infrastructure as Code (IaC) to build scalable, repeatable deployments and develop technical deliverables aligned with SOWs and methodologies

Lead technical workshops, deployment planning, testing, troubleshooting, and knowledge-transfer sessions while collaborating with Support, Product, and Engineering teams

Build expertise across the evolving Zscaler portfolio, contribute to delivery improvements, and travel to customer locations as needed for short-term engagements

Who You Are (Success Profile)

You understand enterprise customers’ cloud, networking, and security challenges, translating complex requirements into practical solutions.

You possess deep technical versatility across cloud infrastructure, networking technologies, and security platforms.

You are a natural problem-solver who enjoys troubleshooting complex cloud connectivity and security challenges.

You take end-to-end ownership of customer engagements, balancing deep technical expertise with efficient practical delivery.

You thrive in cross-functional environments, collaborating effectively with customer stakeholders as well as internal sales, customer success, support, product, and engineering teams.

What We’re Looking for (Minimum Qualifications)

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

Consulting or Professional Services experience in enterprise networking, cloud security, or Zero Trust, with hands-on expertise designing and implementing Zscaler Zero Trust Exchange platform solutions

Practical experience with AWS, Azure, or GCP cloud workloads alongside a strong understanding of VPC/VNET, routing, DNS, NAT, load balancing, and hybrid connectivity

Experience with Cloud Connector or similar cloud-based traffic inspection technologies and working knowledge of TCP/IP, IPsec, GRE, HTTP/HTTPS, and DNS

Hands-on experience with Terraform / Infrastructure as Code, Git, CI/CD, and network troubleshooting tools such as Wireshark, tcpdump, traceroute, or MTR

Strong customer-facing communication, presentation, and technical workshop facilitation skills

What Will Make You Stand Out (Preferred Qualifications)

Deep expertise in Zscaler Zero Trust Cloud, Cloud Connector, and advanced portfolio capabilities including ZIA, ZPA, DLP, SSL Inspection, Cloud Browser Isolation, and NSS

Advanced cloud architecture experience in AWS, Azure, or GCP, including multi-account, hub-and-spoke, Transit Gateway, GWLB, or Azure Virtual WAN environments and legacy migration projects

Advanced Terraform / IaC experience and industry certifications such as CCIE, CISSP, CCSP, AWS, Azure, or equivalent cloud/networking credentials

#LI-Remote #LI-IA1

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$164,000—$205,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.