Senior Manager, Workforce Tech & UKG Pro Solutions

swa; United States; On-site; USD 150,000 - 185,000; Full time

Job summary

Southwest Airlines is seeking a Senior Manager Technology to provide strategic leadership for Workforce Management and Timekeeping solutions, including UKG Pro. You will lead a team delivering and supporting WFM tech while partnering with Ground Operations, Technical Operations, People, and Technology teams to align capabilities with business needs.

The role emphasizes leadership, collaboration, and business acumen to deliver reliable solutions that support Southwest's workforce and operational

Qualifications

• Experience leading teams and delivering IT projects.
• Strong leadership and people management skills.
• Ability to drive initiatives across Ground Operations, Technical Operations, People, and Technology.

Responsibilities

• Lead, support, and influence the department's mission and objectives.
• Oversee performance management, interviewing, budgeting, and training initiatives.
• Develop and execute strategies to improve performance and value of products and services.
• Lead cross-functional teams to deliver enterprise solutions.
• Provide technical thought leadership in assigned areas.
• Ensure projects are delivered on time and within budget.

Skills

Leadership

Strategic thinking

Cross-functional collaboration

Communication

Project management

Education

High School Diploma or GED

Tools

UKG Pro Workforce Management

Boomi

Job description

Southwest Airlines is seeking a Senior Manager Technology to provide strategic leadership for Workforce Management and Timekeeping solutions, including UKG Pro. You will lead a team delivering and supporting WFM tech while partnering with Ground Operations, Technical Operations, People, and Technology teams to align capabilities with business needs.

The role emphasizes leadership, collaboration, and business acumen to deliver reliable solutions that support Southwest's workforce and operational