Senior Manager, Vendor Management EHRO (Onsite)

RTX (Raytheon); East Hartford (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

RTX is seeking a Vendor Manager for the East Hartford Repair Operations (EHRO) Aftermarket Vendor Team. You will lead supplier performance, ensure delivery assurance, and optimize relationships with repair service vendors at our East Hartford site.

The role requires advanced degrees or equivalent experience in operations-related fields, plus 7+ years in relevant industries and 2+ years of people management. Onsite work with up to 10% travel and collaboration with internal teams is expected.

Qualifications

• 7+ years of experience in Operations Management, Engineering, Quality, Supply Chain, Military, Aerospace or Aftermarket industry.
• 2+ years of personnel management experience, ideally within a bargaining unit / union workforce.
• 3+ years in a delivery assurance or supply chain role working with suppliers and internal customers.
• Experience communicating with all levels of management.

Responsibilities

• Lead EHRO Aftermarket Vendor Team with strategic direction and operational oversight.
• Serve as the primary escalation point for supplier and internal customer issues.
• Oversee delivery assurance and supplier performance to meet organizational goals.
• Manage compliant order processing and price negotiations for repair services.
• Identify and implement process improvements to enhance efficiency.
• Collaborate with suppliers and internal teams to resolve challenges and align with business objectives.
• Report directly to the EHRO Materials Manager, providing regular updates on vendor team performance.
• Travel: Up to 10% to suppliers, trade shows, site benchmarking, etc.

Skills

Operations Management

Engineering

Quality

Supply Chain

Military

Aerospace

Aftermarket

Personnel management

Delivery assurance

Supplier relationships

Education

Advanced degree

Bachelor's degree

Tools

MS Office Suite

SAP ERP

Solumina MES

Smartsheet

Teamcenter

Zoom / MS Teams

Job description

Date Posted: 2026-10-14

Country: United States of America

Location: US-CT-EAST HARTFORD-M ~ 400 Main St ~ BLDG M

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do

The Vendor Manager will lead the East Hartford Repair Operations (EHRO) Aftermarket Vendor Team, driving supplier performance and ensuring operational excellence in repair services. This role is critical to maintaining delivery assurance, optimizing supplier relationships, and achieving business goals.

Key Responsibilities

• Lead and manage the EHRO Aftermarket Vendor Team, providing strategic direction and operational oversight.
• Serve as the primary escalation point for supplier and internal customer issues.
• Oversee delivery assurance and supplier performance to meet organizational goals.
• Manage compliant order processing and price negotiations for repair services.
• Identify and implement process improvements to enhance efficiency and performance.
• Collaborate with suppliers and internal teams to resolve challenges and ensure alignment with business objectives.
• Report directly to the EHRO Materials Manager, providing regular updates on vendor team performance and initiatives.
• Travel: Up to 10% to suppliers, trade shows, site benchmarking, etc.

What You Will Learn

• Develop leadership capabilities by guiding a vendor operations team and driving supplier performance to meet delivery and business objectives.
• Strengthen supplier relationship management skills, including escalation handling, negotiation, and collaborative problem‑solving with repair vendors.
• Build expertise in operational excellence by leading process improvements, ensuring compliant order management, and partnering effectively across internal functions.
• Enhance executive communication skills through regular reporting of supplier performance, risks, and strategic recommendations to leadership.

Qualifications You Must Have

• Advanced degree and 7+ years of experience in Operations Management, Engineering, Quality, Supply Chain, Military, Aerospace or Aftermarket industry; OR Bachelor's degree and 10+ years of relevant industry experience.
• 2+ years of personnel management experience, ideally within a bargaining unit / union workforce environment.
• 3+ years of experience in a delivery assurance or supply chain role working directly with suppliers and internal customers.
• Prior work experience with organizational leadership and communication in a professional setting.

Qualifications We Prefer

• Degree in STEM field; Engineering, Supply Chain or Management preferred.
• Operations experience in Aftermarket Operations (AMO) or Overhaul and Repair (MRO)
• Working knowledge of Pratt & Whitney engine shop practices, quality standards, processes and procedures.
• Knowledge of AS9100 QMS, DOT/FAA regulations, and 14 CFR Part 145 regulations
• Working knowledge of continuous improvement principles and tools (CORE/ACE/SixSigma, QCPC and RCCA).
• Experience using MS Office Suite, SAP ERP, Solumina MES, Smartsheet, Teamcenter and virtual meeting platforms (i.e. Zoom, MS Teams).
• Ability to effectively communicate with all levels of management, shop personnel, customers and supplier/vendors.

What is my Role Type?

In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site,